iPhone No Sound Problem/ Issues Steps and Solutions

If you have no sound on your Apple iPhone 3 / 3GS / 4 / 4S / 5 / 5S / 5C/ 6/ 6Plus/ iPhone 6s/ 6s Plus/ iPhone 7 and iPhone7 Plus volume bar it is unbelievably frustrating as you most probably already know. I have been looking for cures over the web there are many out there, below you will find a list of all these including the one that worked for me.

Also the list is in chronological order of what seems to be most successful. It is a process of elimination but it has to be done.

The symptoms of iPhone no sound Problem/ Issues include:

– iPhone will ring but speaker will not work for anything else.
– iPhone no sound at all for calls, apps, music etc
– iPhone no sound as stuck in headphone mode
Follow these steps and hopefully your iPhone will be back to its prior glory.

iPhone No Sound Step 1,

Loud/ Silent switch on exterior of iPhone is switched to silent mode which is orange. If so flick the other way to loud mode. This is a step that so many people miss, but it is the most simplest.

iPhone No Sound Step 2,

Restart the iPhone. Hold the power switch and home button together for 10 seconds. This will restart your iPhone, you wil not lose any media, contacts, data, etc. If there is a temporary glitch on the iPhone this will eliminate that glitch. Also if there is a glitch this may help terminate a temporary glitch.

iPhone No Sound Step 3,

Reset iPhone. Go to settings> general> reset> reset all settings. Make sure to backup your iPhone to the cloud / iTunes as this will wipe your media, music and apps although photos will be left on the iPhone. This is a follow on to step 2 and another way you will be able to eliminate the glitch on the iPhone.

iPhone No Sound Step 4,

This one is a bit weird but it worked for me for a while and has worked successfully for other people. Squeeze the bottom right hand corner of the phone above where the speaker is. The left Side is a mic not a speaker so don’t worry about that side. Hold that grip for about 20 seconds. This is done as the connector may be loose and had to be repositioned correctly. Yes strange but most of these solutions are.

iPhone No Sound Step 5,

Use a tooth brush to clean the docking area where you charge your iPhone. With dirt, dust, grime and so on it may block the connectors working correctly and makes the phone think it is on a music dock. When you do this do it gently and get the bristles into there good. Also if you use rubbing alcohol, acetone or methylated spirits it will help get all the extra dirt out. As these products evaporate it will not do damage to the connectors. Do not use mineral terps when cleaning as it is oil based and will not dry!! This seems to be one of the most successful solutions.
iPhone No Sound Step 6,

Get your headphones and insert them into the headphone jack and then quickly pull them out. Continue this for a couple of minutes as sometimes it gets stuck in headphone mode so this normally undoes that. Also this may remove any dust or grime that may have been lodged in there.

You can also watch this video below which has a full list of fixes listed in this tutorial plus a few more that will restore sound to your iPhone!

iPhone No Sound Step 7,

Restore your iPhone on iTunes. Click on your iPhone icon when plugged into iTunes and go to restore. If you do this make sure your iPhone is backed up as YOU will loose all data, media, contacts, pics, and so on. This puts your iPhone back to factory settings. This is similar to step 3 as it is a full reset of the device, this should help eliminate any glitch that have have come out in a recent update such as iOS7 or iOS8. Also when doing this step check for updates.

iPhone No Sound Step 8,

Jailbreak your iPhone to find the file directories that are causing the fault. By doing this you are deleting the file that is making the iPhone think it is on a dock. You will still be able to use music docking station etc. If you have a jail broken iPhone or willing to do it then this will be the best option for you. Very simple video and easy to follow, to jailbreak follow my simple tutorial.

iPhone No Sound Step 9,

This worked for me!! The squeezing step worked for me for a small amount of time. Not much else worked so thought I would try my own cure…. An old hair dryer!! Turn on low heat and hover over the speaker outlet for about 5 minutes. I also did the headphone jack as well. There must of been some residual moisture build up which the hair dryer eliminated. The speaker was sputtering on and off during this time but finally came to life 🙂

iPhone No Sound Step 10,

It may be a hardware problem and simply need to get a replacement through your provider who may offer insurance if chosen or apple support. This no sound and speaker is getting more known know by Apple there is a good chance you may get a replacement or a hardware fix.


iPhone No Sound Step 11,

If iPhone still has no sound there is always ultimate elimination… Not endorsed. See below….

**** UPDATE **** 16/03/14

Thank you everyone for such an overwhelming response! Also to those that have put up there own solutions that have worked for there iPhones. Initially when I created this website I did not envision the large response of people with the same issues. So here are some new solutions and steps that are popular on the comment feed.

iPhone No Sound Solution

iphone no sound solution

As dirt and grime like to build up in the charging connectors of the iPhone it is necessary to clean it out. Similar to the step with cleaning it with a toothbrush you will be using compressed air instead. The best and easiest way you can do this is to blow air out your mouth with a good force into where the iPhone would get charged. Do this for 1 minute to insure that it removes any dust or dirt particles. After that, plug and unplug your charger into the slot about 5-10 times.

iPhone No Sound Solution 

iphone no sound solution

This is similar to the step above but you will be cleaning out the headphone jack on the iPhone instead of the charging connectors. As above blow into the headphone jack for about 30 seconds to 1 minute, this should vanish any dust or dirt that is lodged in there. Once that is done insert a ear bud/ q tip into the headphone jack and twist for about 30 seconds.  That should dislodge any other dirt or grime that the blowing process may have missed.

iPhone No Sound Solution 

Screen Shot 2016-05-16 at 6.53.09 PM

There have been more than a dozen comments saying that bluetooth may be interfering with the sound on the iPhone. One good method is to insure that your iPhone is not connected to any bluetooth device as it may be playing sound thru that device. Also another successful step that has been recommended is to turn off bluetooth and then turn on again.

These are just some of the steps I have found and come up with which have shown success for iPhones with no sound. Hope they help 🙂 For another tutorial on how to fix your sound you can read this article here.


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  1. Nancy McBride

    None of the above worked for me. Then my 15 year-old granddaughter stopped by and voila! In the video mode when you hit the arrow to play back hold the volume button on the left side of the phone down to adjust the VOLUME as different from the RINGER. Duh.
    Done. Resolved.

  2. BettyAnn Leeseberg-Lange

    Thank you! Thank you! Thank you! And than your 15 year old granddaughter!

  3. Nancy McBride

    My pleasure, and hers! It boggles my mind that there are hours of video and step-by-step repair sites online and this solution is so simple. Makes-a-me-crazy.

  4. Susan Pickard

    Thank you. Thank you. Thank you. I missed the obvious one – loud/silent switch to Off. Switched it to On and problem, which has been frustrating me for weeks, solved.

  5. Nancy McBride

    I spent hours doing tutorials, and it was solved in a nano-seond, by my granddaughter.

  6. Chad

    I could only text with my iPhone 5C for months. I decided to make it a priority again to search for a solution instead of buying a new phone. This morning I came across this site. Step 4 worked for me! I can’t believe it. I can use my phone as a phone again now. Thank you so much!

  7. Eric Veloso

    thanks for the advice it solved my issue thanks!

  8. Elin bas

    What is video mode?

  9. Nancy McBride

    To me, a video mode is when you open a link to view
    that is, for instance a You Tube video. To see it, you need to click on the arrow in the middle. Once the video is in action, if you have no sound, just hold your sound button on the left side of your iPhone to increase the VOLUME, which may have, inadvertently been turned off. It is the same button that adjusts your RINGTONE when you are in other than video modes.

  10. Peter

    Step 4 works for my friend’s iphone, thanks.

  11. Nilda Alfaro

    Thank you….. I restarting the phone did the trick

  12. Jay

    Thanks! I simply turned my iPhone 5 totally off, waited 20 seconds and turned it on again. Simple but easy not to think of. Thanks for your posting!!

  13. Bhagirath Yadav

    When I connect my iPhone 6s with Bluetooth device then in left speaker not working and when also use earphone that problem occurs same

  14. Chip

    Damn volume/lock switch…

  15. Allen

    it works !!! Thanks

  16. Jinky

    Thank you Nancy McBride and to your granddaughter. I tried and it works..:)

  17. Mary Rivera

    omg! seriously thank you. i did step 4, a bit odd but not sure which one really worked coz i did mixed it with step 6 😂 and it worked!!!!!!!!!

  18. Rohit

    The no.1 solution worked for me.

  19. Ariel

    Thank you so much! My phone was on silent mode and I never heard the sound when I play games or tipe a text! It’s been like that forever!
    Thank you!💗💗💕

  20. Nancy McBride

    Glad I thought to share! its the simple things, right?

  21. Sardar

    I Drops my i phone 6 to water but naw it’s silent no sound

  22. Jorge Hid Bukalil Neto

    I tried 1 – 6 and finally 6 worked for me!!! Great, Tks

  23. Juan villagomez

    None of them worked plz help me

  24. Vicki Slaughter

    Thank you Nancy McBride and her granddaughter. I do not have an Iphone, but one of my coworkers does. I sent him the link and the phone now works with videos. Such an easy fix. (also made me look good because it took me about 5 minutes to find the site with the answer. He is so happy now…)

  25. Nancy McBride

    Vicki! That’s so fun! Pay it forward!

  26. Jeimy

    Thanks step #6 worked for me i got so scared thanks ❤❤❤❤

  27. Raza

    I used iphone 7 when i record video in my phone
    After recording video the quality of voice is very bad after 20/30 seconds voice off for 10-20 seconds
    Plzzzzz solve my problem

  28. Marian

    Cleaning the docking with some alcohol worked perfectly for me.thank you very much really helpful 👍

  29. Heather Channing

    I hadn’t realised I had put it on silent. So simple but a real panic. Thanks so much.

  30. Paul

    Switching video mode on and turning volume up has worked, thank you 🙂

  31. Presley

    The iPhone No Sound Step 4, work for

  32. Nancy McBride

    You’re welcome.

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