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iPhone No Sound Problem/ Issues Steps and Solutions

If you have no sound on your iPhone 3 / 3GS / 4 / 4S / 5 / 5S volume bar it is unbelievably frustrating as you most probably already know. I have been looking for cures over the web there are many out there, below you will find a list of all these including the one that worked for me. Also the list is in chronological order of what seems to be most successful. It is a process of elimination but it has to be done.

The symptoms of iPhone no sound Problem/ Issues include:
- iPhone will ring but speaker will not work for anything else.
- iPhone no sound at all for calls, apps, music etc
- iPhone no sound as stuck in headphone mode
Follow these steps and hopefully your iPhone will be back to its prior glory.

iPhone No Sound Step 1,

Loud/ Silent switch on exterior of iPhone is switched to silent mode which is orange. If so flick the other way to loud mode. This is a step that so many people miss, but it is the most simplest.

 

 

 

 

iPhone No Sound Step 2,

Restart the iPhone. Hold the power switch and home button together for 10 seconds. This will restart your iPhone, you wil not lose any media, contacts, data, etc. If there is a temporary glitch on the iPhone this will eliminate that glitch.

 

 

 

 

iPhone No Sound Step 3,

Reset iPhone. Go to settings> general> reset> reset all settings. Make sure to backup your iPhone to the cloud / iTunes as this will wipe your media, music and apps although photos will be left on the iPhone. This is a follow on to step 2 and another way you will be able to eliminate the glitch on the iPhone.

 

 

 

 

 

iPhone No Sound Step 4,

This one is a bit weird but it worked for me for a while and has worked successfully for other people. Squeeze the bottom right hand corner of the phone above where the speaker is. The left Side is a mic not a speaker so don’t worry about that side. Hold that grip for about 20 seconds. This is done as the connector may be loose and had to be repositioned correctly. Yes strange but most of these solutions are.

 

 

 

 

 

 

iPhone No Sound Step 5,

Use a tooth brush to clean the docking area where you charge your iPhone. With dirt, dust, grime and so on it may block the connectors working correctly and makes the phone think it is on a music dock. When you do this do it gently and get the bristles into there good. Also if you use rubbing alcohol, acetone or methylated spirits it will help get all the extra dirt out. As these products evaporate it will not do damage to the connectors. Do not use mineral terps when cleaning as it is oil based and will not dry!! This seems to be one of the most successful solutions.

 

 

iPhone No Sound Step 6,

Get your headphones and insert them into the headphone jack. Do this for a couple of minutes as sometimes it gets stuck in headphone mode so this normally undoes that.

 

 

 

iPhone No Sound Step 7,

Restore your iPhone on iTunes. Click on your iPhone icon when plugged into iTunes and go to restore. If you do this make sure your iPhone is backed up as YOU will loose all data, media, contacts, pics, and so on. This puts your iPhone back to factory settings.

 

 

 

 

 

iPhone No Sound Step 8,

Jailbreak your iPhone to find the file directories that are causing the fault. By doing this you are deleting the file that is making the iPhone think it is on a dock. You will still be able to use music docking station etc. If you have a jail broken iPhone or willing to do it then this will be the best option for you. Very simple video and easy to follow, to jailbreak follow my simple tutorial.

 

iPhone No Sound Step 9,

This worked for me!! The squeezing step worked for me for a small amount of time. Not much else worked so thought I would try my own cure…. An old hair dryer!! Turn on low heat and hover over the speaker outlet for about 5 minutes. I also did the headphone jack as well. There must of been some residual moisture build up which the hair dryer eliminated:)

 

 

iPhone No Sound Step 10,

It may be a hardware problem and simply need to get a replacement through your provider or apple support.

 

 

 

 

 

iPhone No Sound Step 11,
If iPhone still has no sound there is always ultimate elimination… Not endorsed. See below….

**** UPDATE **** 16/03/14

Thank you everyone for such an overwhelming response! Also to those that have put up there own solutions that have worked for there iPhones. Initially when I created this website I did not envision the large response of people with the same issues. So here are some new solutions and steps that are popular on the comment feed.

 

iPhone No Sound Solution

iphone no sound solution

As dirt and grime like to build up in the charging connectors of the iPhone it is necessary to clean it out. Similar to the step with cleaning it with a toothbrush you will be using compressed air instead. The best and easiest way you can do this is to blow air out your mouth with a good force into where the iPhone would get charged. Do this for 1 minute to insure that it removes any dust or dirt particles. After that, plug and unplug your charger into the slot about 5-10 times.

 

iPhone No Sound Solution 

iphone no sound solution

  • This is similar to the step above but you will be cleaning out the headphone jack on the iPhone instead of the charging connectors. As above blow into the headphone jack for about 30 seconds to 1 minute, this should vanish any dust or dirt that is lodged in there. Once that is done insert a ear bud/ q tip into the headphone jack and twist for about 30 seconds.  That should dislodge any other dirt or grime that the blowing process may have missed.

 

 

These are just some of the steps I have found and come up with which have shown success for iPhones with no sound. Hope they help :)

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743 comments

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  1. Olga

    Had my IPhone in a back pocket under the rain and the sound stopped working after. Used the blowdryer method. It worked! Thank you!

  2. john smith

    FixMyApple.co.uk – We Sell and Repair Apple iPhone 4s, 4, 3gs, 3g, 2g Screen, Glass, LCD at affordable and reliable prices,fix my appple is London Based iPhone screen repair specialists.

  3. Mary Novak

    Thank you for your great article. It resolved my frustrating problem with my Iphone not having any sounds. It saved me from going into the Verizon store and having to wait a long time to get assistance.

  4. anuj

    you Rock… My phone fell and after that it became mute.
    Can believe but that hold the left side for 20 seconds worked for me!! AmazinGG!!!!!

  5. Mazi

    No 4 works perfect

  6. Michelle

    Wow, this worked!!!!! Great fix, thanks so much :-)

  7. Jennifer S

    OMG!!!! For MONTHS I’ve been dealing with this SUPER-frustrating issue. I tried every step and finally the blow dryer worked for me. I’ve read countless sites, watched video after video, had my phone diagnosed at the apple store – they told me I had a data board in my phone that prevented the sound from apps to come through on my phone but that there was no hardware issue because the phone still rang – all I needed to do was restore the phone to factory settings – did that – NEITHER DOING THAT OR ANY OF THE OTHER FRUSTRATING THINGS I FOUND ONLINE WORKED. UGH! How aggravating. THANK YOU for this article and making things so simple. YOU ARE NOTHING SHORT OF AMAZING!!!!

  8. fabrizio

    Step 5 worked for me!!!! it saved my iPhone!!!! thank you so much

  9. Jennifer S

    Hi there, me again!

    Well, about two hours after I wrote that super-awesome review, my phone went back to what has become its normal self. No sound for any apps (videos, music, games, etc); except now it’s worse. I am no longer receiving sounds for phone calls or text messages. Of course, I don’t think any of your methods messed up my phone any further. I was truly grateful for the two/three hours of sound I was able to enjoy that day. I guess I have to get a new iPhone. =o( Not really looking forward to spending the $$ when I already spent the $$ for a quality phone and didn’t get one. I’ll call Apple Care first but when I tried to contact them online, I was informed that I had no warranty on my phone. I only purchased it last September. Super-sad right now but wanted to let you know that my fix was temporary… but, like I said, I was grateful for any fix at all.

  10. Tony

    OMG – step 4 actually worked! My clicking sounds are back just by pressing down for 20 seconds in the lower right hand corner of the phone (above the speaker) just as shown in the picture. I tried other things first, but, glad I found this solution here. Thanks so much!

  11. Frank

    Yup the iapd.plist must be deleted and all should work. I used IFile no need for a computer since my phone is already jailbreaken. But you can also use I explorer as in the video. This goes on to show that apple’s is full of shit for a common problem.

  12. Ricardo

    if sound is out for apps, but ok otherwise, the toothbrush with rubbing alcohol will fix it. it did it for me

  13. Clara

    Thank you sooo very much!

  14. Madison

    Step 4 actually worked!! Thank you so much!

  15. Nav

    My iphone 4s problem was such that while playing songs etc , no sound was comming through mobile speakers neither it can be controlled through volume keys, and no volume bar appeared (also mobile was not in silent mode), however as soon as i connect headphone, sound came through headphone speakers and can be controlled through volume keys.
    My problem solved through combination of two steps.
    1) after swithing mobile off, i cleaned the docking area with help of brush . I used perfume , done few spray on brush threads then cleaned docking area for about two minutes. Then i let it to dry for about 3 minutes.
    )
    RIGHT !!! I had to go turn ON Assistive Touch and Check it that mute is shown as depicted below

    Here are the steps again if you need them:
    1. Go to…Settings->General->Accessibility->AssistiveTouch
    2. Turn ON AssistiveTouch – an icon dot will appear on the screen
    3. Touch the icon
    4. Touch Device
    5. Check its mute written ( here mute mean volume on and unmute means volume off)

    Now open any music file and play with volume keys and with icon dot volume and now my mobile working fine.

  16. Nav

    Nav = naveed

  17. COD

    Thanks so much, no.4 worked for me too!

  18. Goran

    After many months of having this issue of intermittent no sound mainly playback music videos YouTube
    Ect . I got a sewing needle and cleaned out the docking port found a surprising amount of lint and dirt after removing debris I cleaned it using electrical contact cleaner this seemed to improve the concern dramatically but Issue came back a few weeks later after more investigation with the iPhone 4s sound not working I ran a sewing needle across the docking port pins and magically the sound would come back so suspected a faulty docking port causing the issue . So I purchased the docking port,repair tools ,Battery since it would hold charge for only half a day , replaced the components found this has rectified the concern at a cost of 10 buck off of eBay and half an hour of my time,got quoted 150 bucks at Apple

  19. Bang

    Hi,

    Thanks you so much,

    Step 3 worked like charm for me!

    Cheers

    Regards

    Bang

  20. Rejoreji

    Tq my problum jest solved.
    It was the screw under the I phone am jest screwed it

  21. Lucky

    Man oh effin man I precite it. Only had my 5s for about a week slipped out my hands and I lost sound. Instead of squeezing it I thumped the bottom left and right side a few times a

  22. Thank god

    The hair dryer one didn’t work for me. I did the q-tip one and realised it’s a lil damp after taking it out. And I decided to just stuck the q-tip in for a couple of minutes and now I’m typing with sound out from my speakers!

  23. Peter

    Hair dryer worked. Thanks so much!!

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