iPhone No Sound Problem/ Issues Steps and Solutions

If you have no sound on your Apple iPhone 3 / 3GS / 4 / 4S / 5 / 5S / 5C/ iPhone 6 and 6 Plus volume bar it is unbelievably frustrating as you most probably already know. I have been looking for cures over the web there are many out there, below you will find a list of all these including the one that worked for me. Also the list is in chronological order of what seems to be most successful. It is a process of elimination but it has to be done.

The symptoms of iPhone no sound Problem/ Issues include:
– iPhone will ring but speaker will not work for anything else.
– iPhone no sound at all for calls, apps, music etc
– iPhone no sound as stuck in headphone mode
Follow these steps and hopefully your iPhone will be back to its prior glory.

iPhone No Sound Step 1,

Loud/ Silent switch on exterior of iPhone is switched to silent mode which is orange. If so flick the other way to loud mode. This is a step that so many people miss, but it is the most simplest.

iPhone No Sound Step 2,

Restart the iPhone. Hold the power switch and home button together for 10 seconds. This will restart your iPhone, you wil not lose any media, contacts, data, etc. If there is a temporary glitch on the iPhone this will eliminate that glitch. Also if there is a glitch this may help terminate a temporary glitch

iPhone No Sound Step 3,

Reset iPhone. Go to settings> general> reset> reset all settings. Make sure to backup your iPhone to the cloud / iTunes as this will wipe your media, music and apps although photos will be left on the iPhone. This is a follow on to step 2 and another way you will be able to eliminate the glitch on the iPhone.

iPhone No Sound Step 4,

This one is a bit weird but it worked for me for a while and has worked successfully for other people. Squeeze the bottom right hand corner of the phone above where the speaker is. The left Side is a mic not a speaker so don’t worry about that side. Hold that grip for about 20 seconds. This is done as the connector may be loose and had to be repositioned correctly. Yes strange but most of these solutions are.

iPhone No Sound Step 5,

Use a tooth brush to clean the docking area where you charge your iPhone. With dirt, dust, grime and so on it may block the connectors working correctly and makes the phone think it is on a music dock. When you do this do it gently and get the bristles into there good. Also if you use rubbing alcohol, acetone or methylated spirits it will help get all the extra dirt out. As these products evaporate it will not do damage to the connectors. Do not use mineral terps when cleaning as it is oil based and will not dry!! This seems to be one of the most successful solutions.
iPhone No Sound Step 6,

Get your headphones and insert them into the headphone jack and then quickly pull them out. Continue this for a couple of minutes as sometimes it gets stuck in headphone mode so this normally undoes that. Also this may remove any dust or grime that may have been lodged in there.

Below this video has a full list of steps and fixes for the no sound problems for the iPad but still apply for the iPhone as well.

iPhone No Sound Step 7,

Restore your iPhone on iTunes. Click on your iPhone icon when plugged into iTunes and go to restore. If you do this make sure your iPhone is backed up as YOU will loose all data, media, contacts, pics, and so on. This puts your iPhone back to factory settings. This is similar to step 3 as it is a full reset of the device, this should help eliminate any glitch that have have come out in a recent update such as iOS7 or iOS8. Also when doing this step check for updates.

iPhone No Sound Step 8,

Jailbreak your iPhone to find the file directories that are causing the fault. By doing this you are deleting the file that is making the iPhone think it is on a dock. You will still be able to use music docking station etc. If you have a jail broken iPhone or willing to do it then this will be the best option for you. Very simple video and easy to follow, to jailbreak follow my simple tutorial.

More steps


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  1. jasebo

    Thanks for this page, you might want to add “remove and re-insert SIM card” among the earlier options (before wipe/restore) – this worked for me. iPhone 5 would not produce any sound on a phone call, although it would if you used speaker phone.

    Nothing seemed to fix it, until I took out the SIM and put the SIM back in again. Then it worked as normal.

  2. Md.Saiful Islam

    i phone4 play video but not sound why?.

  3. Juan Carlos Gutierrez Oldemburg

    Mi iphone solo se escucha cuando repica y cuando suena la alarma…si quiero escuchar música o alguna nota o vídeo que me envían por whattapps debo de colocar mis audífonos …si sirve de algo esto sucedió al actualizar a IOS 9.1

  4. Trevor

    Mine was stuck in headphones mode thanks for the tips

  5. Norma

    OMG! What worked for me was was sucking the heck out of the headphone jack. My phone was stuck in headphone mode!

  6. Kuhan Datuk

    You are a marvel. My gf was so sad when her brand new iphone 6s went silent after just buying it yesterday. It was just the top switch that was accidently switched to silent. Thanks my friend. I could not have advised her if I didnt see this blog. Thank you.

  7. Reuben Francia

    Step 5 worked for me. Thanks to the Creator

  8. Tony G

    I had already tried the first three. Once I got to step 4, it seemed strange and way too easy, but I pinched the corner for 20 seconds and sure enough, my sound came back. Thanks so much. Gotta love the whacky solutions.

  9. James

    Fantastic!! N. 4 worked for me as well, I wish I’d found this sooner!!😁 Thanks.

  10. G-Bow

    iPhone 5 sound worked fine with headphones or plugged into the car stereo deck via the power port but suddenly stopped working from phone speakers. Tried many of the steps with no luck but didn’t want to do a reset. Removing the SIM card and reinstalling it worked for me. Thanks for the tip Jasebo!

  11. Kim

    Step 3 worked for me. Phew!

  12. Shelley

    Thank you so much for the advice , it works now :) I was so frustrated heheh .. X

  13. Suzie

    Putting the headphone plug in and out about 10 times worked for me thanks so much I’m so happy it didn’t work at first so keep trying x

  14. Jennifer

    Step 4 worked 4 me. Thanx.

  15. Rachel

    Pinching the corner worked for me, i didnt think it would but somehow it did, thank you !

  16. Ali

    i did not understand step 4 how to squeeze bottom right corner… can you explain it how i would do it???

  17. Thom Knoles

    4S. Had tried everything, and then The Toothbrush Technique worked like a charm.
    Logical, too.
    Thank you !

  18. Johnny

    Step 4 worked a treat. Thanks for all the info on this page. :)

  19. ahwen

    no. 6 worked to me thanks
    just need to do more often because it will take only 1 hour to have a sound then eventualy the sound will gone out

  20. Birdy

    Hi all, I had an issue where I could not get no sound on my phone apart from phone calls.
    My issue was simple… My volume on my music was off and this prevented sound on everything apart from calls…
    Hope that can help someone else

  21. jess

    i having same promblem did
    u fix it

  22. susantha

    recently i bought a new iphone5. i cant hear any keypad sound and incoming call when my headphone is plugged in but headphone is also work other sound like you tube,video,music etc. but other person listen my conversation but i cant listening his/her voice when plugged in headphone. when plugged out the headphone everything OK. please suggest me anyone what can i do now ?

  23. Merry

    Resetting worked…this page is a godsend for the technology-impaired. :) Thank you!

  24. Kate

    This site was useless, I have had my phone since last Friday from a cheap bloke on eBay and the speak has gone and there is no sound being produced out of my phone, I suggest anyone who wants a trusty reliable source goes to apple

  25. Aske

    Step 6 Worked for me. Was almost about to give up, but after 20 times or so it worked! Brilliant guide! Thank you

  26. Zaly

    Solution no 4…..it’s work for my iphone4 …save me a few bucks for repair….thanks mate for sharing… Thanks again…awesome..

  27. warsha

    Thanks you very much . it’s worked for me (Step 01)

  28. Md.Saiful Islam

    sound problem iphone 4 play video any one solve this please ?.

  29. Emily

    Yayyyyyyyyy thankyou thankyou thankyou iPhone 5 c, speaker hasn’t worked in about a month, read this article, I tried squeezing the bottom right corner and BAM! I have sound again :))))))

  30. Old lady

    Brilliant…. Thanks. Step 2 worked for me. Why is this not in the apple support advice?

  31. Cece

    #1 lol thank you! Duh on my part! :)

  32. Kate A

    Step 6 worked for me….I did it about 100x.

  33. Chase

    Yay!!!! Step 6!!

  34. Trina

    Kate 11/18/15:
    Instead of tearing apart the apple site, look at yourself….
    You said in your 11/18/15 post…
    “This site was useless, I have had my phone since last Friday from a cheap bloke on eBay and the speak has gone and there is no sound being produced out of my phone, I suggest anyone who wants a trusty reliable source goes to apple.
    DID YOU EVER THINK THAT BECAUSE YOU WERE CHEAP AND BOUGHT YOUR IPHONE FROM A CHEAP BLOKE ON EBAY that that is where your problem lies???! Poor choices on your part don’t mean that poor outcomes are someone else’s fault. You are directly responsible for everything that is going wrong with your phone ….. Next time don’t be a cheap, uninformed consumer.

  35. Heiðrún

    Step 6 worked for me (y) thank you!

  36. Bev

    # 4 weird but worked

  37. Amber

    I tried these all non worked still no sound on my phone don’t want to jailbreak it would like to fix with out spending money. Please help

  38. Sophie

    Thank you, a really good clean with a toothbrush and holding the corner fixed mine!

  39. Teri

    Thank you so much, step 2 worked a treat

  40. Jono

    I had no sound except ringtone on my iPhone 6 I found that this was caused by having paired with a bluetooth receiver, after trying all the suggested fixes, I turned the bluetooth off and hey presto!! all sounds working normally.

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