iPhone No Sound Problem/ Issues Steps and Solutions

If you have no sound on your iPhone 3 / 3GS / 4 / 4S / 5 / 5S / 5C/ iPhone 6 and 6 Plus volume bar it is unbelievably frustrating as you most probably already know. I have been looking for cures over the web there are many out there, below you will find a list of all these including the one that worked for me. Also the list is in chronological order of what seems to be most successful. It is a process of elimination but it has to be done.

The symptoms of iPhone no sound Problem/ Issues include:
– iPhone will ring but speaker will not work for anything else.
– iPhone no sound at all for calls, apps, music etc
– iPhone no sound as stuck in headphone mode
Follow these steps and hopefully your iPhone will be back to its prior glory.

iPhone No Sound Step 1,

Loud/ Silent switch on exterior of iPhone is switched to silent mode which is orange. If so flick the other way to loud mode. This is a step that so many people miss, but it is the most simplest.

iPhone No Sound Step 2,

Restart the iPhone. Hold the power switch and home button together for 10 seconds. This will restart your iPhone, you wil not lose any media, contacts, data, etc. If there is a temporary glitch on the iPhone this will eliminate that glitch. Also if there is a glitch this may help terminate a temporary glitch

iPhone No Sound Step 3,

Reset iPhone. Go to settings> general> reset> reset all settings. Make sure to backup your iPhone to the cloud / iTunes as this will wipe your media, music and apps although photos will be left on the iPhone. This is a follow on to step 2 and another way you will be able to eliminate the glitch on the iPhone.

iPhone No Sound Step 4,

This one is a bit weird but it worked for me for a while and has worked successfully for other people. Squeeze the bottom right hand corner of the phone above where the speaker is. The left Side is a mic not a speaker so don’t worry about that side. Hold that grip for about 20 seconds. This is done as the connector may be loose and had to be repositioned correctly. Yes strange but most of these solutions are.

iPhone No Sound Step 5,

Use a tooth brush to clean the docking area where you charge your iPhone. With dirt, dust, grime and so on it may block the connectors working correctly and makes the phone think it is on a music dock. When you do this do it gently and get the bristles into there good. Also if you use rubbing alcohol, acetone or methylated spirits it will help get all the extra dirt out. As these products evaporate it will not do damage to the connectors. Do not use mineral terps when cleaning as it is oil based and will not dry!! This seems to be one of the most successful solutions.
iPhone No Sound Step 6,

Get your headphones and insert them into the headphone jack and then quickly pull them out. Continue this for a couple of minutes as sometimes it gets stuck in headphone mode so this normally undoes that. Also this may remove any dust or grime that may have been lodged in there.


You can also view a comprehensive tutorial to fix the iPhone sound issue here

iPhone No Sound Step 7,

Restore your iPhone on iTunes. Click on your iPhone icon when plugged into iTunes and go to restore. If you do this make sure your iPhone is backed up as YOU will loose all data, media, contacts, pics, and so on. This puts your iPhone back to factory settings. This is similar to step 3 as it is a full reset of the device, this should help eliminate any glitch that have have come out in a recent update such as iOS7 or iOS8. Also when doing this step check for updates.

iPhone No Sound Step 8,

Jailbreak your iPhone to find the file directories that are causing the fault. By doing this you are deleting the file that is making the iPhone think it is on a dock. You will still be able to use music docking station etc. If you have a jail broken iPhone or willing to do it then this will be the best option for you. Very simple video and easy to follow, to jailbreak follow my simple tutorial.

More steps


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  1. Kim

    It’s really work thank you for sharing some steps how to fix errors on iPhone

  2. Hyukee

    Omg! It’s work. Thank you very much! Step 5. ^^

  3. A

    Thank u so much that helped the one where I had two restart it worked so good thank u

  4. Nance

    Thank you for teaching publicly! May I teach you? The correct English is,”I must HAVE…” not ” I must OF…”

  5. Diane

    Thank you, thank you. And you’re correct, so hard to find the correct answers on web. The first one worked & my IT department(our phone experts) did not mention any of these items!!

  6. Tonya

    The hair dryer worked!!!! , tried some of the others but no luck.

  7. wajid layaq

    is there any way using cydia to change the microphone of ur video? i mean that while recording video, the microphone of voice memos is used instead of the microphone of video

  8. Greg

    I noticed when I tried to raise the volume manually it would only identify “headphone,” which clued me into the “stuck in headphone” mode step. A few in and outs with a jack fixed the problem! Many thanks!

  9. Meghan

    Thank YOU!!!!

  10. Licia

    I tried everything for my 4s. The only thing that worked was using rubbing alcohol on the toothbrush and then cleaning the charging port. Audio came on and then went in and out a few times but then finally stayed on. Thanks.

  11. Marilyn

    Thanks …step 1 worked for me …moved to orange in error! Wont be doing that again!

  12. Martin

    The blender work for me! Thanks! This step calms my head

  13. Nelson Bonner

    I was just on a chat with Apple support, hoping to avoid the reset method in particular. After looking in the jack with a flashlight, pushing and pulling the jack in and out briskly, and running a qtip in and out with no success, he had me use the volume buttons and go all the way down to the off level and then all the way back up to 100% both with the earphones plugged in and then again with them unplugged. That fixed it. I am a very happy camper.

  14. Bill Hoffard

    Believe it or not Step 4 worked. Thanks!

  15. Sean

    Step 1 worked thanks!

  16. Robert

    Cleaning, step 5 worked for me. I used the isopropyl alcohol, a toothbrush, and a paper clip to carefully remove quite a bit of lint that was plugging it up.

    At first it didn’t seem to work, but later in the day, after all the rubbing alcohol had evaporated, it was good as new!

    Thanks for the suggestion!

  17. Bebo ashraf

    Rebooting didn’t work
    Resetting all the setting didn’t work but The squeezing worked for me
    Thanks very much <3 :)

  18. nabil

    Fantastic it worked on option 4…thank you very much you saved my Iphone 5

  19. kvetchus

    Hi! I found this because, guess what? I had the same problem just now. option 4 temporarily worked for me, but sound stopped after maybe 30 seconds. My iphone is a fairly new 5s. I was frustrated for a good 30 minutes… then, I remembered that I happen to have a bluetooth headset for work that I rarely use, but happened to have used earlier today and… had left powered on in my office upstairs. So, perhaps it would be a good idea to add another step – try turning off bluetooth, because that, as it turned out, was my problem. Silly me – but thought I’d share my humiliation with the world in case it helps anyone else. :)

  20. Karla

    Mine was stuck in headphone mode (you can check this by increasong the volume on the left side on the phone…it should say “ringer” not “headphone”. If it says headphone, plug and unplug your headphones maby times and it should work.

  21. Aidan

    Ref headphone sound not working I used a pump for blowing up footballs after a couple of blast it cleared up was stuck on headphones now on ringer

  22. Taha sajjad

    Step 6 worked in my iPhone 4s I use aftershave on headphones jack and follow the step 6
    It’s work perfectly

  23. Hayley

    Cheers that work pressing on the right hand side! Life saver thanks a lot!!

  24. Sakib

    It worked with toothbrush thanx

  25. Naz

    thank you so much for posting this, blow drye+plugging and unplugging the charger worked for me 😀

  26. Sam W

    thanks, the hairdryer worked for me. only for 1 minute in the speaker and I had it in rice for like 15 hours.

  27. Kate

    #4 worked for me. At first I tried it and was pressing in the black area like the photo suggested and that didn’t work so I lightly tapped that corner on a hard object them squeezed above that black area on the screen itself. I had a song playing on my phone. Once I pressed that area, PRESTO!, sound!!! Att said I couldn’t upgrade till October and I didn’t want to join the Next program. Next best bet was to pay $70 to fix volume. This option was FREE! And I have sound again. So mahaloz….

  28. Regan

    Wow! #4 worked. I almost didn’t try it because it sounded ridiculous :)

  29. Donovan

    Just as a friendly reminder. I’m a very adapt IT guy and this puzzled me for hours. I had a Bluetooth connected device that was on low volume. Just double check. Sigh

  30. JBP

    Thank you – #1 worked. I didn’t realize/see that button, covered by my otterbox. Was orange.

  31. Farouq

    Brothers just clean uo your Headphones plug hole on the Iphone and it will work just fine (Sorry for shit english)

  32. Rivaldo

    It Didn´t Work

  33. jessica Williams

    The first one worked great for me thanks!!!

  34. Keith

    Fantastic! The hard reset worked 1st go. This was such a quick fix. I expected to be on some awful Apple forum for ages but found this link. The good old home key and on off switch at the same time _thank you

  35. smorand01

    I Have the IPhone 5 and I did what Nelson Bonner suggested, turned the volume all the way down then all the way back up and it worked. So happy :)

  36. Marisa

    For me cleaning it with the toothbrush and then turning it on and off brought thes sound back!

  37. Abhinav

    – iPhone will ring but speaker will not work for anything else. What to do ?

  38. Abhinav


    When I press the + and – buttons, the volume icon appears, but the slider is empty. When I receive a call, I hear it ring, and I can hear the ringtones in the sound menu. However, the message/mail notifications don’t make any noise, and I can’t hear the sound menu.

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