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iPhone No Sound Problem/ Issues Steps and Solutions

If you have no sound on your Apple iPhone 3 / 3GS / 4 / 4S / 5 / 5S / 5C/ iPhone 6 and 6 Plus volume bar it is unbelievably frustrating as you most probably already know. I have been looking for cures over the web there are many out there, below you will find a list of all these including the one that worked for me. Also the list is in chronological order of what seems to be most successful. It is a process of elimination but it has to be done.


The symptoms of iPhone no sound Problem/ Issues include:
– iPhone will ring but speaker will not work for anything else.
– iPhone no sound at all for calls, apps, music etc
– iPhone no sound as stuck in headphone mode
Follow these steps and hopefully your iPhone will be back to its prior glory.

iPhone No Sound Step 1,

Loud/ Silent switch on exterior of iPhone is switched to silent mode which is orange. If so flick the other way to loud mode. This is a step that so many people miss, but it is the most simplest.

iPhone No Sound Step 2,

Restart the iPhone. Hold the power switch and home button together for 10 seconds. This will restart your iPhone, you wil not lose any media, contacts, data, etc. If there is a temporary glitch on the iPhone this will eliminate that glitch. Also if there is a glitch this may help terminate a temporary glitch

iPhone No Sound Step 3,

Reset iPhone. Go to settings> general> reset> reset all settings. Make sure to backup your iPhone to the cloud / iTunes as this will wipe your media, music and apps although photos will be left on the iPhone.Β This is a follow on to step 2 and another way you will be able to eliminate the glitch on the iPhone.

iPhone No Sound Step 4,

This one is a bit weird but it worked for me for a while and has worked successfully for other people. Squeeze the bottom right hand corner of the phone above where the speaker is. The left Side is a mic not a speaker so don’t worry about that side. Hold that grip for about 20 seconds. This is done as the connector may be loose and had to be repositioned correctly. Yes strange but most of these solutions are.

iPhone No Sound Step 5,

Use a tooth brush to clean the docking area where you charge your iPhone. With dirt, dust, grime and so on it may block the connectors working correctly and makes the phone think it is on a music dock. When you do this do it gently and get the bristles into there good. Also if you use rubbing alcohol, acetone or methylated spirits it will help get all the extra dirt out. As these products evaporate it will not do damage to the connectors. Do not use mineral terps when cleaning as it is oil based and will not dry!! This seems to be one of the most successful solutions.
iPhone No Sound Step 6,

Get your headphones and insert them into the headphone jack and then quickly pull them out. Continue this for a couple of minutes as sometimes it gets stuck in headphone mode so this normally undoes that. Also this may remove any dust or grime that may have been lodged in there.

 

iPhone No Sound Step 7,

Restore your iPhone on iTunes. Click on your iPhone icon when plugged into iTunes and go to restore. If you do this make sure your iPhone is backed up as YOU will loose all data, media, contacts, pics, and so on. This puts your iPhone back to factory settings. This is similar to step 3 as it is a full reset of the device, this should help eliminate any glitch that have have come out in a recent update such as iOS7 or iOS8. Also when doing this step check for updates.

iPhone No Sound Step 8,

Jailbreak your iPhone to find the file directories that are causing the fault. By doing this you are deleting the file that is making the iPhone think it is on a dock. You will still be able to use music docking station etc. If you have a jail broken iPhone or willing to do it then this willΒ be the best option for you. Very simple video and easy to follow, to jailbreak follow my simpleΒ tutorial.

More steps

1,198 comments

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  1. Yogeshwari

    Thanks a ton step 4 worked for me

  2. Senthil

    None of the options worked . Finall kept the phone in freezer for 10 min then switched on the phone . It worked

  3. Newhope

    Wow, Step 4 really worked well for me. Thanks a lot. That trick amazing!

  4. adityaagnihotri

    Nelson Bonner – Thanks a lot. I worked it out as per Your comments and IT WORKED!
    Thanks again !!!

  5. ashok manikpuri

    after updating ios 8.no sound is working in my iphone 4s

  6. Vinny

    None of these work for me butI followed what Carrigan suggested above and it worked like a charm. Go to settings and then go to ring and alerts. Slide the volume up and down.

  7. Sezzah

    Step 4, squeezing the bottom right corner, worked instantly for me. Would never have thought of it! Thank you.

  8. Parthiv dave (@Parthiv777)

    thanks… it worked with toothbrush trick with hand sanitizer(Alcohol)

  9. Paul

    Thanks for these tips, I never though squeezing would work, but it did!

  10. Charlotte

    Thanks, step 2worked for me! Charlotte

  11. 5cUser

    I’m not sure if it was the pressure on the corner or restarting it that did the trick but this made me so happy so now I don’t have to go to my parents with my brand new phone broken

  12. Gert

    When i am hearing radio, the sound disapears after 5 min. (standby time). How can i make it possible to continue the sound after that?
    Please ……………

  13. Scott jess

    I have been trying to fix this issue for a week now who would have thought all you had to do is squeeze the bottom right corner thanks a ton number 4 worked for me.

  14. Jake

    I dropped my phone in the water, i immediately dried it, put it on rice for like 2h, and the display and everything worked perfectly. I was then playing a video on youtube and had no sound, I started panicking, it said that headphones were plugged so I directly went to settings to sounds and to ringtones, played many ringtones and they played and sounded totally fine, I touched the volune buttons as i played different ringtones, but when I went to home page, it stille said headohones were plugged. I guess if your ringtone doesn’t sound, your iphone speaker is probably broken. So what I did was I left my iPhone under my pillow the wholw night, the next morning (now) the speker sound is excellent like always.
    I guess there’s always a solution to these types of problems unless when you drop it in the water and you don’t pick it up right after or even sometimes the speaker can break just because of contact with water.

    I hope this answer will help you!

  15. rose

    holding the corner worked for me!

  16. Mary Ann

    Restore worked for me. Thank you so much!

  17. marlene

    I can not believe that step 4 actually worked for me! Thanks!! I was so worried!!!

  18. floridapeach

    Holding the corner worked for me too, but it doesn’t seem to be “sticking”—the sound cuts out after a few seconds. May need to take it to apple.

  19. Ron Graf

    If your phone rings it should work on speaker mode even if handset sound is off.

    You can tell if you’re stuck in headphone mode. If you press the volume control it displays “headphone” instead of “volume” it’s in headphone mode. I took an unbent paper clip and probed the jack socket while calling and I could hear the sound pop on. If it does not you can switch to speaker and have the person help you test it until it works.

  20. Nika

    step 4 really works!

  21. Marielyce

    Step 2 worked!!! Thank you so much!

  22. Stepan.Sound

    Vinny, thank you very much!!!! That was a very odd issue, but the moving of volume slider in Settings worked perfectly! Thank you so much!

    Thanks to writer of the article, too! Hope this helps every person having such troubles on their devices! :)

  23. Azhen

    thanks step 4 worked for me

  24. Betty

    None of these steps worked for me. I have 5S and after IOS8.4 update, I made a call today and 20 minutes later received a call and nothing. I cannot hear when I pick up the call and I can not hear if I make a call. There is also like a 8 second delay from pushing a contact to call, before the phone actually makes the call. All apps, music, and ringers are working. I can receive text and email, just cant hear a damn thing during a call.

  25. Hishan

    None of these steps worked for me. I have 5S and after IOS8.4 update, I made a call today and 20 minutes later received a call and nothing. I cannot hear when I pick up the call and I can not hear if I make a call. There is also like a 8 second delay from pushing a contact to call, before the phone actually makes the call. All apps, music, and ringers are working. I can receive text and email, just cant hear a damn thing during a call. please tell me it would be a big help this thing is happend fr one of my friends phone

  26. Hishan

    Betty
    July 23, 2015
    None of these steps worked for me. I have 5S and after IOS8.4 update, I made a call today and 20 minutes later received a call and nothing. I cannot hear when I pick up the call and I can not hear if I make a call. There is also like a 8 second delay from pushing a contact to call, before the phone actually makes the call. All apps, music, and ringers are working. I can receive text and email, just cant hear a damn thing during a call.

  27. Betty

    @Hishan, we spoke to Apple support and it is a hardware issue. Must now go to an Apple Store.

  28. Mark

    Deleting the file (jailbreak required) does work with iPhone 4s on IOS 8.4 but the file has moved. It can now be found at
    Root/Library/LaunchDaemons\com.apple.iapd.plist
    Take a copy to your PC just in case and delete it. Works OK for me.

  29. Zeny

    Hi there- it’s quiet late now don’t wanna be disturbing anyone. My phone has been a quiet pest. All it’s been doing is giving me no sound when I make a video. Recording is fine. Just no sound when I make a frickin video. I tried cleaning the charge slot and the little dots ( dunno what you call um) but nothing works I talk as loud as I can but no abound in the video . Will squeezing it’s side or brushing with a toothbrush really help? Or is it just a prediction

  30. BigDadzilla

    Check to make sure you are not on DO NOT DISTURB MODE or AIRPLANE MODE. These are 2 of the 3 most common causes of the no-sound problem. It is easy to accidently touch those 2 screen buttons, putting the iPhone on all-silent mode. Swipe up from the bottom of the screen to check for Airplane mode, Do Not Disturb Mode (crescent moon button) and volume bar.

    Check the Silent All switch on the side of the phone above the volume up and down buttons. Red showing = Silent Mode.

    Also check to make sure your phone is not PAIRED to a BLUETOOTH device that is on. When your phone is paired to a bluetooth device, all sound goes to the earpiece of that device. Go to SETTINGS-BLUETOOTH-turn it off. (You may have to restart your phone after switching the bluetooth off, just in case your phone was accidentally paired to a device near your proximity, but not known or owned by you.) Many people keep a bluetooth device in their pocket or purse. If it is turned on, the phone will route all sounds to that device.

  31. Zeny

    @BigDadzilla- I’ve tried all the ideas nothing seems to work – whenever I make a video after the recording is stopped I play it but there’s no sound all other sounds are blasted up dunno what this phones problem is never has sound in a video

  32. Kathie Robinson

    In the spirit of ‘things happen that look like they are related but aren’t’ … my phone was set to ‘do not disturb’. I am sure this was an accident. There is a screen that appears before you ‘slide to unlock’ your phone by swiping from bottom to top. There is a little half moon icon at the top right. If it is highlighted it is set to ‘do not disturb’. Tap it to turn it off.

  33. Hishan

    @betty y did this problem came ? N is your phone okay now? Once I reset d phone it worked but after taking d back up it dint work men 😁😁. Again I reset d phone but don’t work men

  34. Makilah clay

    Omg!! These steps really work for my iPhone 4s. My sound Automatically stopped Working Just Do All Of The Steps.

  35. Betty

    @hishan- we literally tried everything suggested on this post. Once we
    Went to Apple they determined with much diagnostic that it was a hardware issue and replaced the
    Phone since it was still under factory warranty.

  36. Mark

    As I stated above and referring to the original post, deleting that file (jailbreak only) did work for me. Obviously that file is related to docking and accessories. My 4S thought it was docked (faulty connector) so deleting that file was a temporary fix. I have now fitted a new connector to the 4S and put the file back (I took a copy before deleting to my PC). The phone works perfectly now, proving in my case the cause of “no sound” was a faulty connector.

  37. Lisa

    Step one worked lol thank you was going nuts

  38. Rick

    Thank you! Step #1 did the trick. I didn’t know that button even existed

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