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iPhone No Sound Problem/ Issues Steps and Solutions

If you have no sound on your iPhone 3 / 3GS / 4 / 4S / 5 / 5S / iPhone 6 and 6 Plus volume bar it is unbelievably frustrating as you most probably already know. I have been looking for cures over the web there are many out there, below you will find a list of all these including the one that worked for me. Also the list is in chronological order of what seems to be most successful. It is a process of elimination but it has to be done.

The symptoms of iPhone no sound Problem/ Issues include:
– iPhone will ring but speaker will not work for anything else.
– iPhone no sound at all for calls, apps, music etc
– iPhone no sound as stuck in headphone mode
Follow these steps and hopefully your iPhone will be back to its prior glory.

iPhone No Sound Step 1,

Loud/ Silent switch on exterior of iPhone is switched to silent mode which is orange. If so flick the other way to loud mode. This is a step that so many people miss, but it is the most simplest.

 

 

 

 

iPhone No Sound Step 2,

Restart the iPhone. Hold the power switch and home button together for 10 seconds. This will restart your iPhone, you wil not lose any media, contacts, data, etc. If there is a temporary glitch on the iPhone this will eliminate that glitch. Also if there is a glitch in the software such as iOS6, iOS7 and the current iOS8 this may help terminate a temporary glitch

 

 

 

 

iPhone No Sound Step 3,

Reset iPhone. Go to settings> general> reset> reset all settings. Make sure to backup your iPhone to the cloud / iTunes as this will wipe your media, music and apps although photos will be left on the iPhone. This is a follow on to step 2 and another way you will be able to eliminate the glitch on the iPhone.

 

 

 

 

 

iPhone No Sound Step 4,

This one is a bit weird but it worked for me for a while and has worked successfully for other people. Squeeze the bottom right hand corner of the phone above where the speaker is. The left Side is a mic not a speaker so don’t worry about that side. Hold that grip for about 20 seconds. This is done as the connector may be loose and had to be repositioned correctly. Yes strange but most of these solutions are.

 

 

 

 

 

 

iPhone No Sound Step 5,

Use a tooth brush to clean the docking area where you charge your iPhone. With dirt, dust, grime and so on it may block the connectors working correctly and makes the phone think it is on a music dock. When you do this do it gently and get the bristles into there good. Also if you use rubbing alcohol, acetone or methylated spirits it will help get all the extra dirt out. As these products evaporate it will not do damage to the connectors. Do not use mineral terps when cleaning as it is oil based and will not dry!! This seems to be one of the most successful solutions.

 

 

 

iPhone No Sound Step 6,

Get your headphones and insert them into the headphone jack. Do this for a couple of minutes as sometimes it gets stuck in headphone mode so this normally undoes that.

 

 

 

iPhone No Sound Step 7,

Restore your iPhone on iTunes. Click on your iPhone icon when plugged into iTunes and go to restore. If you do this make sure your iPhone is backed up as YOU will loose all data, media, contacts, pics, and so on. This puts your iPhone back to factory settings.

 

 

 

 

iPhone No Sound Step 8,

Jailbreak your iPhone to find the file directories that are causing the fault. By doing this you are deleting the file that is making the iPhone think it is on a dock. You will still be able to use music docking station etc. If you have a jail broken iPhone or willing to do it then this will be the best option for you. Very simple video and easy to follow, to jailbreak follow my simple tutorial.

iPhone No Sound Step 9,

This worked for me!! The squeezing step worked for me for a small amount of time. Not much else worked so thought I would try my own cure…. An old hair dryer!! Turn on low heat and hover over the speaker outlet for about 5 minutes. I also did the headphone jack as well. There must of been some residual moisture build up which the hair dryer eliminated:)

 

 

iPhone No Sound Step 10,

It may be a hardware problem and simply need to get a replacement through your provider or apple support.

 

 

 

 

 

iPhone No Sound Step 11,

If iPhone still has no sound there is always ultimate elimination… Not endorsed. See below….

**** UPDATE **** 16/03/14

Thank you everyone for such an overwhelming response! Also to those that have put up there own solutions that have worked for there iPhones. Initially when I created this website I did not envision the large response of people with the same issues. So here are some new solutions and steps that are popular on the comment feed.

iPhone No Sound Solution

iphone no sound solution

As dirt and grime like to build up in the charging connectors of the iPhone it is necessary to clean it out. Similar to the step with cleaning it with a toothbrush you will be using compressed air instead. The best and easiest way you can do this is to blow air out your mouth with a good force into where the iPhone would get charged. Do this for 1 minute to insure that it removes any dust or dirt particles. After that, plug and unplug your charger into the slot about 5-10 times.

 

iPhone No Sound Solution 

iphone no sound solution

  • This is similar to the step above but you will be cleaning out the headphone jack on the iPhone instead of the charging connectors. As above blow into the headphone jack for about 30 seconds to 1 minute, this should vanish any dust or dirt that is lodged in there. Once that is done insert a ear bud/ q tip into the headphone jack and twist for about 30 seconds.  That should dislodge any other dirt or grime that the blowing process may have missed.

 

These are just some of the steps I have found and come up with which have shown success for iPhones with no sound. Hope they help :)

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908 comments

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  1. Júnior

    Hello! I’m from Brazil, thanks! The method of cleaning the brush and with alcohol outlet worked, the sound came back! Thank you, Thank you!

  2. h

    iphone 4 6.1.2 same problom bin tryin for days fond u and number #8 worked 4 me thx

  3. Any O'Donnell

    OMG, I love you, thanks so much!!! i tried step number 8 after replacing my speaker and restoring my phone, I knew it was software issue after all that didn’t work. I should have tried it first but was nervouse since I dropped my phone in the toilet.

  4. Colin Mahoney

    I too had all these symptoms, no sound i the apps or sound out the loudspeaker when playing music.

    After tearing my hair our all morning, doing everything in these threads, I decided to to give it one last go by plugging the phone into the computer (thinking about doing a Restore).

    However, to my astonishment, after plugging in and letting it sync, I pressed on Music and to my utter amazement the soundbar at the bottom reappeared and the + and – buttons worked again and music poured out!

    I dismounted the iphone from iTunes and then gingerly pulled out the plug. Comfortingly, the soundbar continued to function and Adèle’s ‘Crazy for You’ belted out the speakers.

    Let’s hope it lasts.

    Give it a try and let me know……

  5. ABB

    Thank you so much. Step 8 worked for me.

  6. Una

    Step 9, the most untechnical of solutions worked for me: the hair dryer routine, thank you!

  7. Nicola

    Number 5. Toothbrush worked awesome!

  8. Fieldsy

    Holy shoot, step 4 worked!

  9. Christy

    Just tried step 4 and it worked :D Thanks :)

  10. Kara

    Thank you sooo much! Step 5 done the trick with a little bit of whiskey haha :)

  11. iFään

    5 and 9, and it works :)

  12. Butch

    I used brush & blew air in headphone jack & got my sound back not sure which one worked.Nice to have sound back tnx.

  13. Julie

    Hi I tried them all only full restore worked ….. for 12 hours then same happened again!!! Going back to shop tomorrow

  14. Dave

    No Joke, # 4 worked!!!! Just got a new IPhone 5 for the wife and sound didn’t work out of the box. I tried everything first and wen that didn’t work? I tried #4 holding the bottom right corner for 20 seconds and it clicked right on. LOL!

  15. Tonii

    After being on the phone for 45 minutes, and then making an appointment for the Apple store, I read
    the toothbrush cleaning to get my sound and it work. Thank you, thank you, I hated the thought of going
    to the Apple store.

  16. sasi

    thank you Colin…It worked perfect…good..

  17. Doug

    Credit card wiggle in port worked for me.

  18. iish

    I didnt even realise until now that there was a sound switch next to the volume buttons. Speakers fine now.thanx a lot!!!!

  19. Kader

    hello :)
    for me i had this problem and thes steP 6- helped me AYAYAYAYAYAYYYYYYY THX

  20. Simon

    Sound level bar disappear and then came back again and tha audio of messages applets or others, except for ring tones , did not work. So i tried step 5 and 9 and…finally my IPhone 4s is ok again. Thanks a lot for great help! *************

  21. Adolfo

    My phone still rings but even after trying all your steps nothing even my volumn bar is missing:(

  22. Soret

    Step 4 helped, weirdly. Wow!!

    How random

  23. Guilherme

    OMG step 4 worked for me :D

  24. Princess T

    Step 9 worked for me. I did the blow dryer then powered off my phone then cut it back on and it worked! :)

  25. gipsybaby

    Holy shit!!! Step 4 (!!!) helps. Does it mean the connector can fail further and this defect can repeat any time???

  26. Jennifer

    No musical sounds via speaker. Phone sounds working, headphones all phone and music working. How do I get iexplore? Nothing worked yet. Need Jailbreak. Thank you.

  27. Will

    thank you so much. Step 4 worked for me

  28. Pam

    iPhone 5

    Tried everything here, nothing worked. A colleague had a speaker replaced soon after purchasing so I made a Genius Bar appointment. After attempting to replace the speaker the genius informed me that the speaker was not at fault. The phone needed to be replaced. No cost to me. Super customer service IMHO!

  29. Mike

    Thank you sooo much!
    I already was about to let my dock connector be exchanged for 70 bucks.

    Using toothbrush and whiskey did the trick for me.

  30. MomofTwo+One

    Holy smokes!! I fixed it!! I’m in shock!! I have an old 3GS that I kept to let my kids play games and watch movies. It had been acting up and telling me “no SIM card” for a while before I replaced it. Now the sound had gone completely out unless using headphones.

    What I tried…
    pressing on the right hand corner… Nothing
    Using a new toothbrush to clean it… Nothing
    Hair dryer… Nothing
    Then I decided to press on the right hand corner again!! This time, EUREKA!! I was surprised to find that I had gotten the phone a bit hot from the hair dryer, to the point that my thumb was uncomfortable pressing on the glass for 20+ seconds. I suspect the combo of heat and the other stuff had some affect but who knows. Just happy, happy, happy!! TYVM!!!

  31. lucky

    #8 fixed my problem, thank you:)

  32. Not happy yet

    In desperation, I gave step 10 a try. No luck yet, and my blender doesn’t work too well either.

  33. Not happy yet

    Oops – it was step 11

  34. Helen

    Plugged mine into laptop and sound came back immediately :-)

  35. Ghhhffgg

    Step #4 fixed mine. Squeezing the phone to get a connector back in place. Wow! I am amazed! Great info site!! Thank you!!!!!!

  36. ismail

    yes true working me and 6.1.2 thanks

  37. nikola

    i tried a few of the things: the brush, the reset, the pressing right side but the hair dryer did the trick!

  38. jh.

    I did the step 9, it worked! I hope it last. Thanks man, much appreciated.

  39. Jennifer

    My iphone 4 had the same issue. Tried sound settings and still none of it worked! Tried calling my friends who has iphone and they said they never encountered such problem to think their iphone is older than mine. tried power cycle thrice still didnt workUntil i found this page! I was thinking of jailbreak or a reset. It would work with speakers and if its charged. Surprisingly the toothbrush worked! But just make sure that, that toothbrush is dry before you use it otherwise its going to create another problem! Million thanks!

  40. Liz

    I can not believe that my sound somehow got turned off. I had to use #1. Thanks a lot for this sight.

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