iPhone has no sound after dropping in water toilet wet how to fix

iPhone has no sound after dropping in water /toilet/ wet.

One of the worst possible feeling you can have as an iPhone owner is dropping it in water. This can include puddles, pools, cups, the ocean, washing machine and more frequently the toilet. Because we all know going to the toilet without your iPhone turns out to be the difference between life and death.

What to do if you have dropped your iPhone in water? So if you have dropped you iPhone in one of the above areas then there may be some temporary issues. The first issue you may encounter is that your iPhone will have no sound or the speaker will stop working. This is not specific to certain iPhones, it will plague all devices including iPhone 3G/ iPhone 4/ 4S / iPhone 5/ 5S / 5C and the new iPhone 6 and 6 Plus. Even though all these devices are engineered to such minute detail, when you drop one in water it can be a loosing battle unless you have an awesome case.

Below are some steps and solutions that will help fix your iPhone if it gets water logged and looses its sound or the speaker stops working. These steps are listed in chronological order of what seems to be most successful. One thing important which applies to all these steps and solutions is as soon as you get your iPhone out of the water turn it off straight away! No checking messages or Facebook, it needs to be turned of as soon as possible as it will ruin the electrical hardware while wet.

Step 1

This one comes as no surprise but it is the most successful step and is the thing thing you should try. So insure your iPhone is turned off, also remove any case or bumper that is on the iPhone. This is done as it may slow down the process as water can still be trapped in the crevices. Also once that is done put the iPhone on a paper towel or a extremely dry towel and pat down the iPhone to remove any wetness that still may be lingering. Another step to remember is to remove the sim card.

If you have the time you can also use a q tip to remove any moisture that may be in the headphone jack or the docking charger area. Now comes the most important part, you will need to find some rice, more the better. Preferably the rice should be in a resealable bag, if not use a bowl and then put cling film over it after the iPhone has been put in the rice. So with the resealable bag put the iPhone in there with the rice and seal. Then you want to find a cool dry place like a cupboard or pantry.

Ideally you want to leave it in there for 20-30 hours to maximise the potential of the moisture being absorbed from the rice. If you cant afford that much times 5-10 hours should suffice but you many not get the full potential from the rice.

Step 2

If you absolutely cant get your hands on some rice then this step is the next best thing. Firstly you want to follow the same instructions above as to remove the case, pat down the iPhone with a paper towel and remove the sim card. And also the q tip method to remove any more moisture in the headphone jock or docking station. So for this step you want to wrap your iPhone up in a paper towel, you only need about 1 or 2. Place the iPhone on the paper towel and roll it up so the iPhone is fully covered.

You can also follow the steps in this video that provide alternative solutions  for iPhones with moisture and sound problems. Watch the below videos for more steps and tutorials on how to fix this issue.

Once you have done this search out a dry and warm place, ideally the best spot for this would be a hot water cupboard. But if not a pantry or sealed shelf should be ok. With this step your going to want to leave it in there for at least 2-3 days as it will take longer to soak up the moisture. If you do get your hands on some rice within that time then you can transfer the iPhone to rice and follow step 1.

Step 3

If none of the above steps work after leaving the iPhone in rice for over 24 hours there are some follow up solutions and fixes you can try to also eliminate any excess moisture or water from the iPhone. By using a hairdryer on the low heat setting, hover it above the speaker area and also the headphone jack port. Keep the hairdryer a fair distance from the iPhone to keep it from overheating. You can repeat this step several times to ensure that any moisture is evaporated by the hairdryer. Be sure that your iPhone is turned off when doing this step.


Step 4

Another way to remove any water is by inserting the end cotton wool buds into the docking/ charging area and also the headphone jack area. Before inserting the cotton wool buds, you can twist the cotton slightly on the ends so it fits better into the cavities of the iPhone. Use a bit of force when cleaning the charging area, this will also remove or dislodge any dirt or grime that may have accumulated.


Step 5

As an alternative to using rice you can use Silica gel packs which you’ll most probably find in your latest pair of trainers. Try find as many as possible then put them into a container with the iPhone turned off and wait at least 24 hours before turning the iPhone back on.


Step 6

mobile support warranty insurance

If worse comes to worse it may be best to speak to your mobile phone provider for support. Depending on if you opted for insurance for your device, you may be able to claim a new iPhone if its beyond repair. Some providers will replace your device or will have an excess deepening on what insurance you chose. Also if you don’t mind waiting you can give Apple support a call if your iPhone is still under warranty.

If any of these steps have worked for you please share your experience or thoughts below on how you went around it. Also it is not recommend putting your iPhone in the freezer as its likely to destroy it.


Skip to comment form

  1. Ashley

    Thank you so much!!! Its people like you who write these things up to help us people who deserve the cudos!! Thank you so so so so much. After the ringer is working is it safe to use headphones again or not?

  2. Nicole

    I dropped my Iphone 6s in my bowl of cereal and milk got all over it but I dried it as soon as possible and everything seemed fine until I noticed there was no sound so now it is sitting in a bowl of rice lets see if it works!

  3. Danielle

    Did it work? Because I dropped my phone in the bath and the speaker stopped working so if really like to know if this method really works or not

  4. Ed

    Dropped my phone in a puddle on a rainy day
    Shut it off, put it in minute rice for 24 hours, it works fine again, thanks to this web site , thank you

  5. Monique

    I dropped my phone this morning in the toilet and took it out immediately. I dried it and check if anything was damaged by turning it on and off. It was fine. However my sound buttons weren’t working. I tried again and it then worked. I went out and I noticed it vibrating in my purse but I wasn’t a call. My phone was muting and Unmuting itself. Since then my “ringer” and “volume” notification won’t go away while my phone is in use. I’ve used a blow dryer and put it in rice. What more can I do to get my sound back and get rid of my notification? Please help!

  6. Ange

    I did that but it didn’t work. Thanks a lot.( not). Some people are so rude.

  7. Rosie

    I’m sorry but I’m not sure how I’m being rude when I was just trying to help you?

  8. lis

    hey i just dropped water through my sister s phone ,it just took the top at headset and power botton ,i took it immediately and i cleant it ,then i watch with flashlight the headset and i was pretty sure there were no water.I am still wondering can it be any damage later

  9. Erica

    Use a hairdryer on low setting for about a minute not directly on it.

  10. Jennifer

    Hair dryer worked! 😊

  11. Ashleu

    Aye bro I did put it on rice for 24 hours and my phone still has no sound yesturday I my phone dropped on the sink with an otter box case I took off the otter box case I immediately put it on rice and waited for 24 hours

  12. Anuj

    I spilled tea over my phone and unfortunately it was over the hearing side. There was no voice from neither of the speakers. I’d switched it on / off multiple times then I tried this trick. Kept it for 24 hours and the phone is now working fine. Though 1-2 pieces got stuck in the charging area 🙂

  13. Nicki

    So after realizing that my phone was in my bath tub for ten seconds I immediately took it out the case and pat it dry with a towel. I facetimed my sister to see if she could her me. She could but I couldn’t hear her, so when I went to put the volume louder it said headphones. I told her to get my phone and put it in rice because I was panicing. We had no rice so we took out the SIM card and wrapped it in paper towels and propped it up and left that over night. With a couple of prays and this procure it is now working perfectly like nothing happened!

  14. Jamie

    Did you manage to get it working? Because the same just literally happened to me and don’t know if I should try to save it or get a new phone?

  15. Restart

    Did it work?

  16. Restart

    Did it work, tell me asap please.

  17. Sav Murphy

    Yes !!!!!!!!! I did the rice overnight && still no sound – this morning I used the q-tips && I have sound !!!!!!!!!!

  18. Ella

    I dropped my iPod in water and the sound didn’t work , it only works when I put headphones in! HELP!! What should I do??

  19. Savanna

    I dropped my phone in milk and at first the volume didn’t work but I could plug in headphones and it worked fine. So I did the blow dryer thing and the volume fixed. But now the screen has lines going across it and the longer it stays off the worst it gets. I’m scared if I turn off my phone it won’t turn back on what should I do.

  20. Kristina

    Dropped my iPhone 6 s + into a bathtub. Thought I was done for. Immediately took out of case and shut it off. Laid it on top of a fan for an hour. Phone booted up fine, but was stuck in headphone mode. Turned back off. Stuck a q tip in the Jack and swabbed it. Then laid it on the ground about 18″ from a hairdryer that was left on, laying on its side. After about five minutes, I set the phone back on top of the cold fan until it was ice cold. Turned it back on. Speaker works fine.

    Rice is BS unless you’ve done some SEEIOUS damage. But for a quick in and out (it took me fully ten seconds to find the phone because there were bubbles -don’t take bath time pics of your kids with a glass of wine- and another five to turn it off) I think the moving air option (for the iPhone) is the best.

  21. nikki

    Dropped my phone in the toilet. Was only in it for a few seconds. I immediately turned if off. Took of the cover. Took a rag to it and dried it off completely. Turned it back on and found that the ear piece speaker at the top of the phone wasn’t making ANY sound. The bottom speaker worked fine. After reading this, I plugged in my ear buds and the sound worked perfectly, So I took a stiff paper towel and wadded it up tight and stuck it in the hole with the use of a stretched out paperclip. There was the smallest amount of moisture at the tip. So I took a new piece of paper towel and did the same process. Turned on Pandora and the sound from the top ear speaker came on. =)

    I also recommend trying the q-tip, or in my case, papertowel method BEFORE doing the rice. It’s a much quicker fix and you won’t get rice in all the cracks that could potentially cause more problems.

  22. Kellsey Kloker

    I did the exact same thing this morning! Trying to eat cereal and texting at the same time is not a good idea! I’m trying the rice trick now! Hopefully it works!

  23. Ashley

    I dropped my phone in the toilet and there was no sound. I did the q tip trick and i got my sound back!!!!!! 🙂

  24. Kailynn

    Did it work?

  25. Cleo

    Dropped mine in the toilet left it in rice for a day took it out and the sensitivity I had no rice to put it back into and throughout the day it got worse with pink lines appearing on the screen and now when I turn it on it shows me a black screen

  26. Jessica

    I dropped iPhone 6plus in the toilet, all was ok, but no sound, did the rice thing/qtip thing. The next day, all is working.

  27. Clara

    I dropped my iphone in a pool, it wqs working fine but there was no sound. I did the hairdryer and q tip trick but it didn’t work. Then i tried the rice thing overnight, and it works!! Thank you so much

  28. Chris

    Thanks so much for my advice. My iphone 6 fell into a chlorine pool. I used the hairdryer, then handy towel in the ports, then overnight in a sealed bag with rice. This morning the speakers are back working!

  29. Richard

    Dropped my I-phone 5c in toilet but grabbed it up within a couple of seconds.Dried it,and amazingly it still works,however the screen shows water damage and I cannot make or receive calls.Also I can only text or receive texts from other I phones because the phone is constantly searching for a signal.I am hoping that once it is bone dry then it will be back to normal.

  30. Yohana

    My son dropped my iPhone 6s in bath tub then i took it up but No sound then i am put inside sealed bag with rice must waiting up to 48 hours , i am hoping it is work or not.

  31. Yohana

    Thank you this trick ,it’s really works my iPhone 6s back to normal .waiting about 30 hours to turn on my phone.

  32. Rebekah shone

    I dropped my iPhone4 in the toilet. Soon after I noticed the sound doesn’t work apart from on settings. I also got something on my phone saying something about volume but I didn’t have time to read it. I’ve dried it and cleaned it with bleach. It’s now been a few days since I dropped it. Help!

  33. Amber

    did you have to get a new one ? the same exact thing just happened to me today

  34. nikita

    My i phone 6s fel in sink and then it was fine ill 3-4 hours.But after that the home screen button and lock screen stopped responding. I tried with all blower,Silica, rice.It works sometimes and sometimes not. Help me out friends..

  35. Janice

    I dropped my phone in water yesterday but it was working fine , except for the sounds. In order to fix the sounds I put the phone in rice overnight. Now it is not turning off and I’m terrified that I’ve lost it forever. Put it back in pice and praying for it to work. Any advice?

  36. Chuck

    Dropped mine in the toilet. Immediately pulled it out. (Never really thought about how quick one is willing to reach in a toilet until today.)
    Dried it and everything functioned fine except the ear piece speaker. Shaved a cue tip and dried the headphone jack out for about two minutes. Went into settings>general>sounds, pressed the volume button on the side of the phone it switched from headphone to volume and then the speaker worked again. You guys rock. Thanks again.

  37. Emma

    Spilled cider on my phone and it’s stuck on headphone mode and I put it in kitty litter over night because it’s worked before and it didn’t help would the que tip trick work even after it’s been over 12 hours

Leave a Reply