No sound or volume coming from MacBook – How to Fix

No sound or volume coming from speaker on the MacBook, iMac, MacBook Pro and Air in OS X.

If you have no sound coming through your MacBook, iMac, MacBook Pro and Air in OS X there are some simple fixes and solutions to resolve to this issue.  Some problems that you may be encountering include boot up sound but no sound when using applications when using your MacBook.

Others include headphone and external speakers working but no sound or built in speakers don’t work. Below are some proven steps that fix the no sound problem for the Apple Mac range.

No sound, Step 1

This step is most likely to fix the no sound problem, thankfully by using Macs its very easy to troubleshoot when it comes to having issues like these. Firstly you want to go to System Preferences located in the Launchpad. Alternatively you can go into system preferences by clicking on the Apple icon in the top left hand corner. Then scroll down to system preferences and then click on the sound icon in the menu box.

Screen Shot 2015-06-11 at 6.21.02 pm

From there click on sound to insure that the Internal Speakers is type – Built-in. Also located down the bottom next to the volume slider is a mute button. Be sure to uncheck this if it has been selected. For a quick mute/ un mute you can press F10 on the keyboard for that action.

Screen Shot 2015-06-11 at 6.25.17 pm

No sound, Step 2

Another successful step is to restart the MacBook or iMac you are using as there may be a temporary software glitch. This is easily done by pressing the power button located on the top right hand corner of you the keypad. From there a power menu will pop up to which you can select the restart option.

Screen Shot 2015-06-11 at 7.23.41 pm

No sound, Step 3

There have been some similar problems with the iPhone and iPad when it comes to sound and speaker problems with bluetooth. Sometimes when you connect you device to bluetooth speakers there can be sound problems when going back to the in built speakers. Simply turn you bluetooth off and on or just turn it off. This can be done by going into System Preferences> Bluetooth.

Screen Shot 2015-06-11 at 8.06.38 pm

No sound, Step 4

Another successful step is by updating you operating system to remove any glitches or bugs that may have been released with an update. This can be done by going into Launchpad> App Store> Check for updates.

Screen Shot 2015-06-11 at 8.09.57 pm

If any of these steps have help restore your sound or turn your speaker back to life please share what you did below as it all helps 😀


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  1. rusadrianewald

    This finally did the job for me. Thank you.

  2. Leslie

    I have tried/confirmed all of these things but still no go. Just all of a sudden, came in one day and no sound. Any other possibilities? Never use headphones. Never plug anything into the computer. Only use internal speakers.

  3. kim

    this happened to me last night-there aren’t even any in-built speakers to select just something called movavisound Graber

  4. Robert Schleppi

    Shut down and restart worked for me.

  5. Jyo

    Step one fixed the issue. Great post. Thanks.

  6. Jo King

    None of these worked for me. Was listening to a Vimeo, nipped away and when I came back had no sound. Only thought is perhaps the kitten walked over the keyboard

  7. Mim Eisenberg

    All of a sudden, no sound. I restarted. No sound. I shut down and rebooted. No sound except the startup sound upon turning the iMac back on. The dB shows zero on my transcription software program, and I hear nothing on YouTube or Facebook or anywhere. I do not have it muted on either the System Preferences>Sound or on the keyboard.

    Under Sound>Output, the default is Name: Headphones, and Type: Headphone port. There are no drop-down or any other options, certainly nothing about Internal Speakers-Built In.

  8. Mim Eisenberg

    Never mind. My kitten stepped on and turned off the power strip, which shut off the external speakers. Problem solved. Except how to keep him from doing that again.

  9. John Sampson

    No sound from internal speakers or headphones on my 2009 iMac running Sierra. Happened suddenly after working well for months after installing Sierra. Preferences/Sound does not show either internal speakers or headphones. Does show Optical and my AV Sony STR-DN1060. AV in another room and I can get iMac sound via the AV and wifi headphones connected to it. Do not know how the AV established itself in Preferences/Sound.
    How can I restore internal speakers to the Sound Pane? Have reinstalled Sierra, disconnected power cable, done the PRAM thing and all to no avail.
    Very grateful for help. It’s driving me bonkers!

  10. ben

    none worked for me

  11. Nils

    I have the same problem. Nothing fixed it. I have the notion that it might be connected to an overnight itunes 12.5.4 update.

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