Samsung Galaxy No Sound or Speaker How to Fix



Samsung Galaxy No Sound or Speaker Problem/ Issues – How to Steps, Solutions, Fixes

If you have no sound on  or your sound has suddenly stopped your Samsung Galaxy  S / S2 / S3 / S4 / S5 / S6 / S6 Edge / Note and Note 2 it can be a huge annoyance as you most probably already know. Below you will find solutions and fixes that I have gathered and come up with. If you have any other solutions that have worked for you please share them below as it all helps.

The symptoms of Samsung Galaxy no sound Problem/ Issues include:

– Samsung Galaxy will ring but speaker will not work for anything else
– Samsung Galaxy  no sound at all for calls, apps, music etc
– Samsung Galaxy  as stuck in headphone mode

So how do we fix the Samsung smartphone sound and speaker problems?
Follow these steps and hopefully your Samsung Galaxy  will be back to its prior glory.

Samsung Galaxy  No Sound Step 1,

The silent/ vibrate switch is turned on, to check you can either use the drop down menu by simply sliding your finger from the top of the screen downwards. In the drop down menu you will find various options such as wi-fi, screen brightness and so on. Slide over to the button with the speaker icon and switch to loud mode. Another way is by going into the settings > sound > volume. Once your in that setting you can adjust the volume for music, ringtones and notifications.

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Samsung Galaxy No Sound Step 2,

Restart the Samsung Galaxy. Hold onto the power button on the right side if the phone for 2 seconds, a prompt will come up to turn off device, airplane mode or restart device. Press the restart option and wait for the phone to restart, hopefully this will eliminate any glitches which may have been causing the problem.

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Samsung Galaxy No Sound Step 3,

Insert your headphones into the headphone jack then take them out. Continue to do this for a couple of minutes as sometimes the phone tricks its self into thinking its in headphone mode. Also by doing this step you are likely to dislodge any dust or dirt build up that also may be causing this issue.

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You can also watch this video with full list of solutions and fixes!

Samsung Galaxy No Sound Step 4,

Make sure your Samsung Galaxy has the latest software update, to check go into settings > about device > software update > check for updates. Download the most recent update for your phone if there is one. Depending on your carrier and device different updates will be released at various times.

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Samsung Galaxy No Sound Step 6

This step is a bit strange but a lot of these are. Similar to cleaning the headphone jack this one applies to the charging dock of the phone. If there was to be any dirt, grime or fluff in the charging dock it may be causing a bad conection which may result is charging and sound issues. This can cause the sound to not work as the phone my think it is attached to a music dock or station. A very good way to clean the dock is to find an old toothbrush or similar tool and brush out the dock. You can try this for a few minutes in a gentle manner. It is surprising how mush dirt you fill find.

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Samsung Galaxy No Sound Step 7

There has been some problems with sound due to moisture being in the phone or around the speaker. You can remove this moisture by turning the phone off, removing the battery and sim card and placing it in a container of rice for 24 hours.

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Samsung Galaxy No Sound Step 8

Similar to the above step with moisture being captured in the Samsung Galaxy you can remove the residue or moisture by waving a hair dryer on low heat over the phone. This is another strange step but has been found to be very successful. When waving the hair dryer over the phone ensure that it is on the lowest heat setting and is a fair distance from the phone to prevent it from heating to much. You only have to do this step for about a minute at a time to prevent over heating.

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Samsung Galaxy No Sound Step 9

There have been many reported problems and issues arising after connection a Samsung Galaxy device to a bluetooth device. Even though the connection has been aborted there still seems to be a ghost connection which is causing problems when trying to play back sound on the device. Simply to fix this you have to turn the bluetooth off Settings > toggle off.

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Samsung Galaxy No Sound Step 10

Contact your provider or place of purchase as it may be a hardware issue and will need to be repaired or replaced. Since there can be faults with he Samsung Galaxy it may be a one off flaw and can be replaced or fixed.

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If any of these solutions or fixes worked for you or if you tried something different please share down blew.

262 comments

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  1. Jenn

    My phone has sound but it has none when ringing. I’ve adjusted all of the sound settings and still nothing.

  2. alberto

    My phone no sound in te speaker, speaker Phone and headphones :”(

  3. Romeo

    I have tried everything. Just no sound

  4. Narendra Kondapalli

    Sometimes, it may work with these simple steps . It worked for me after trying all other options.

    Hi All,

    I want to post an useful information on how i got my phone working. where speaker was not working after OS patch update from android.

    Step 1: Go to dialer *#7353# and dial.
    Step2 : Click Speaker- Can you hear?
    Yes.? Problem resolved.
    No? Continue to step 3
    Step 3: Click Melody – Can you hear from phone internal speaker? Yes?
    If yes, Go to Step 2 .

    Keep pressing Melody and Speaker alternatively. It worked for me in just 2 attmepts.

    Technically i think, your driver init is waiting for an event where speaker init failed.
    Doing this would recall the driver init and check. and it just works after that always.

    Thanks for listening.

    Best Regards
    Narendra K

  5. PrAThaM BharDwAJ

    i used a speaker and since then the jack stopped working need help as none of these methods worked for me.

  6. Karthik

    On accessibility–> turn off all sounds –> un check this.

  7. sue

    is, and no sound came out. i can not find where to alternate between sound, melody

  8. CT

    Sir, when I click melody, no sound but when click speaker, got sound. May I know what’s wrong with the internal speaker? Also, when I insert a head set, can hear the sound during call or watch you tube. but couldn’t hear voice from call on internal speaker.
    Your help to fix this problem is very much appreciated

  9. Hassan

    U hade the same problem, i tried every thing. Sudetenland i came a cross that my phone was don’t disturb me. i turned off and every thing seems to work ok.

  10. mike

    Sound back,thank you was a pin in the battery socket was shorting with pin next to it.

  11. Cameron

    I fixed my no sound problems.try downloading a software named as volumefixer from the play store that software fixed my exact same problem in 1 click

  12. Neema

    * POSSIBLE SOLUTION FOR SAMSUNG S4 * My speaker completely stopped playing sounds. I tried over 10 suggested methods and none of them worked. But then I tried taking off the back of the phone and pressing down hard on the speaker a few times and BOOM it started working again!! Simple method but problem solved, hope it works for you too 🙂

  13. Avneesh Bagga

    Got the same issue resolved by cleaning and jack with the pin or something which can go inside the jack…do note that clean it while playing a video or audio and it will be resolved.

  14. ghariey

    Last night about midnight the sound stopped working in apps on my new S7 for about 20 minutes and then started working partially, skipping and gradually started working again. I was planning to use the phone for sound effects processing in my stage gig but now I can’t trust it.

  15. Jack

    I cleaned out the charging port and it worked great

  16. Michelle whittle

    Hi narendra kondapolli thanks for your tips I did want you said and I phone Samsung galaxy note 2 speaker work thanks so much for your help x

  17. Maria

    This worked for me as well. Thanks for posting! I had tried everything else.

  18. Sorin

    It seems that some residual electricity remains. Take out battery, press start a couple of seconds then put on batery. Start again phone.

  19. kris

    This was so helpful. For some reason my phone thought the headphones were plugged in so there was no speaker sound when playing videos. I plugged and unplugged the headphones as suggested and it works perfectly now. Thank you!

  20. Jan

    Thanks guys
    Just installed volumefixer and my phone now rings and txt sound aswell lets just hope my alarm wakes me in morning
    Was a nightmare just finished smart switch backing up all my data on pc rebbooted phone to factory settings reloaded my data still no sound tried volumefixer it now works!!!! Thanks for your advice

  21. Ali

    Thank you! It was the Bluetooth. As soon as I turned it off my sound came right back.

  22. Jeanette Bey

    What should I do if my internal speaker still not working

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