Samsung Galaxy No Sound or Speaker How to Fix

Samsung Galaxy No Sound or Speaker Problem/ Issues – How to Steps, Solutions, Fixes

If you have no sound on  or your sound has suddenly stopped your Samsung Galaxy  S / S2 / S3 / S4 / S5 / S6 / S6 Edge / Note and Note 2 it can be a huge annoyance as you most probably already know. Below you will find solutions and fixes that I have gathered and come up with. If you have any other solutions that have worked for you please share them below as it all helps.

The symptoms of Samsung Galaxy no sound Problem/ Issues include:

– Samsung Galaxy will ring but speaker will not work for anything else
– Samsung Galaxy  no sound at all for calls, apps, music etc
– Samsung Galaxy  as stuck in headphone mode

So how do we fix the Samsung smartphone sound and speaker problems?
Follow these steps and hopefully your Samsung Galaxy  will be back to its prior glory.

Samsung Galaxy  No Sound Step 1,

The silent/ vibrate switch is turned on, to check you can either use the drop down menu by simply sliding your finger from the top of the screen downwards. In the drop down menu you will find various options such as wi-fi, screen brightness and so on. Slide over to the button with the speaker icon and switch to loud mode. Another way is by going into the settings > sound > volume. Once your in that setting you can adjust the volume for music, ringtones and notifications.

galaxy no sound


Samsung Galaxy No Sound Step 2,

Restart the Samsung Galaxy. Hold onto the power button on the right side if the phone for 2 seconds, a prompt will come up to turn off device, airplane mode or restart device. Press the restart option and wait for the phone to restart, hopefully this will eliminate any glitches which may have been causing the problem.


Samsung Galaxy No Sound Step 3,

Insert your headphones into the headphone jack then take them out. Continue to do this for a couple of minutes as sometimes the phone tricks its self into thinking its in headphone mode. Also by doing this step you are likely to dislodge any dust or dirt build up that also may be causing this issue.


You can also watch this video with full list of solutions and fixes!

Samsung Galaxy No Sound Step 4,

Make sure your Samsung Galaxy has the latest software update, to check go into settings > about device > software update > check for updates. Download the most recent update for your phone if there is one. Depending on your carrier and device different updates will be released at various times.


Samsung Galaxy No Sound Step 6

This step is a bit strange but a lot of these are. Similar to cleaning the headphone jack this one applies to the charging dock of the phone. If there was to be any dirt, grime or fluff in the charging dock it may be causing a bad conection which may result is charging and sound issues. This can cause the sound to not work as the phone my think it is attached to a music dock or station. A very good way to clean the dock is to find an old toothbrush or similar tool and brush out the dock. You can try this for a few minutes in a gentle manner. It is surprising how mush dirt you fill find.


Samsung Galaxy No Sound Step 7

There has been some problems with sound due to moisture being in the phone or around the speaker. You can remove this moisture by turning the phone off, removing the battery and sim card and placing it in a container of rice for 24 hours.


Samsung Galaxy No Sound Step 8

Similar to the above step with moisture being captured in the Samsung Galaxy you can remove the residue or moisture by waving a hair dryer on low heat over the phone. This is another strange step but has been found to be very successful. When waving the hair dryer over the phone ensure that it is on the lowest heat setting and is a fair distance from the phone to prevent it from heating to much. You only have to do this step for about a minute at a time to prevent over heating.


Samsung Galaxy No Sound Step 9

There have been many reported problems and issues arising after connection a Samsung Galaxy device to a bluetooth device. Even though the connection has been aborted there still seems to be a ghost connection which is causing problems when trying to play back sound on the device. Simply to fix this you have to turn the bluetooth off Settings > toggle off.


Samsung Galaxy No Sound Step 10

Contact your provider or place of purchase as it may be a hardware issue and will need to be repaired or replaced. Since there can be faults with he Samsung Galaxy it may be a one off flaw and can be replaced or fixed.


If any of these solutions or fixes worked for you or if you tried something different please share down blew.


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  1. Chaithanya

    really am very much surprised with this. speaker was not working at all suddenly. then I opened this article I was laughing as u r asking me to toggle bluetooth. but when I just did it. Boom! Sound came back. Lol. Thanks!!! but how n why???? am still wondering!

  2. Julie

    My sound works except when plugging my note5 from my headphone jack to my cars jack. The music sound doesnt play. I’ve turned buttons on and off and some how it will play it sometimes but only on rare occurances. Anyone have this problem? Fix?

  3. Piana

    squeezing around the speaker area worked for my samsung j1 mini 😀 thanks guys

  4. Praveena

    No sound. no ring tone. cannot hear the receiver when calling …no sound at all. Samsung galaxy note 5model SM – N 9200

  5. kayla

    My volume went out while listening to music. I cannot hear my phone ring or any kind of media such as YouTube music snapchat or any kind of videos. It will not ring. I can hear the other person perfectly and they can hear me. I have tried almost everything and still no resolution. Anymore ideas?

  6. Ali

    Interesting toggling bluetooth fixed this problem for me, I am confused lol.

  7. Lisa

    Could also be that TTY function is accidentally turned on, which was my problem. Now speakerphone and headset work again!

  8. Darren

    Same!!!! Feel rather silly but heyes it worked.

  9. Sahara

    All my sounds work except the message sounds I got nothing .sigh just got the Samsung Galaxy s7 edge on 9/17/16
    This sucks

  10. Gene

    Thanks be to God, it works in me too, bluetooth only then the media sound works. Thanks to the tips. God bless you all😊

  11. Jincy

    My samsung E7 speaker working with full vol only….


    It worked with bluetooth toggle. But again not working

  13. Martin

    Yeah! Did the same for my S4. Squeezed. Now sound is back. Speaker was dead.

  14. Maru

    No sound and the video play a little but it will stuck i can hear the calls pls help phone is s4

  15. Russcossack

    I did all the steps above but didn’t work on my Galaxy J1 mini, but when I accidentally dropped it down the floor the sound worked.

  16. No sound

    Dude how am I supposed to watch the video if I have no sound and the headphone jack as well😤😤😤😠😠😠😠😠

  17. Challa

    Note 5 speaker not work

  18. azlin

    no sound . no ringtone. no notification. samsung s3 mini

  19. Armaan Shiraz

    The repeat earphone jack trick worked. Thanks so much!

  20. Jay Riesch

    New S5. Worked fine, then put on a case and glass front and now no ring or talk sound–people can hear me but dead on my end.

  21. Jahan zeb

    I am using samsung alpha during listening music suddenly volume become decrease…

  22. Baati Dennis

    I have no any mediamond sound,no ringing tone,cannot hear calls.

  23. Katherine Alderson

    phone had randomly turned just the sound for media off! In your settings menu theres an option to adjust sounds individually.. these phones are random getting fed up with Samsung TBH

  24. Massimiliano

    Note 3, suddenly no sound, nor input neither output. Tried formatting and 3 new Roms, but nothing. Think is an hardware failure, sound controller and so on

  25. Claire

    None of the above worked for me so I took my sim card out and then replaced it Hey Presto SOUND!!!

  26. Aishwaryahj

    It worked for me as well. Even my phone speaker was not working and I tried pressing speaker. It worked for me

  27. Branka Marinkovic-Forte

    Thank you! The bluetooth was causing the problem with my S4. I wouldn’t have thought of this. It never caused issues in the past.

  28. Akkshey

    Samsung galaxy s2 speaker not working please help

  29. Kp

    I tried everything and nothing worked. I hit the phone and that worked. Not sure for how long though lol.

  30. Jane Kidd

    Step 2worked for my S4 mini Thanks!

  31. Jessica

    Haha I tried the pressing hard on the speaker and IT WORKED! thank you for the suggestions 🙂

  32. Balahari sharma

    My samsung galaxy s7 edge has the problem of hearing incoming calls as well as outgoing calls.nothing is heard.dont know what has happened tried these solutions didntwok

  33. dave

    the headphones thing worked for me, my sound went really low but i remembered using headphones in car recently, and it went low pretty much after that. But hey thank you for the advice

  34. Pedro Amaral

    Tried most of the ideas here, but the one that worked for me actually was the only which made sense in my case (stopped sounding after hitting the floor a bit hard).
    Thanks guys.

  35. Pedro Amaral

    Pressing the speaker!

  36. Syazanne

    This really work on my phone!!! Thanks for the idea!!!!

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