Samsung Galaxy No Sound or Speaker How to Fix

Samsung Galaxy No Sound or Speaker Problem/ Issues – How to Steps, Solutions, Fixes

If you have no sound on  or your sound has suddenly stopped your Samsung Galaxy  S / S2 / S3 / S4 / S5 / S6 / S6 Edge / Note and Note 2 it can be a huge annoyance as you most probably already know. Below you will find solutions and fixes that I have gathered and come up with. If you have any other solutions that have worked for you please share them below as it all helps.

The symptoms of Samsung Galaxy no sound Problem/ Issues include:

– Samsung Galaxy will ring but speaker will not work for anything else
– Samsung Galaxy  no sound at all for calls, apps, music etc
– Samsung Galaxy  as stuck in headphone mode

So how do we fix the Samsung smartphone sound and speaker problems?
Follow these steps and hopefully your Samsung Galaxy  will be back to its prior glory.

Samsung Galaxy  No Sound Step 1,

The silent/ vibrate switch is turned on, to check you can either use the drop down menu by simply sliding your finger from the top of the screen downwards. In the drop down menu you will find various options such as wi-fi, screen brightness and so on. Slide over to the button with the speaker icon and switch to loud mode. Another way is by going into the settings > sound > volume. Once your in that setting you can adjust the volume for music, ringtones and notifications.

galaxy no sound


Samsung Galaxy No Sound Step 2,

Restart the Samsung Galaxy. Hold onto the power button on the right side if the phone for 2 seconds, a prompt will come up to turn off device, airplane mode or restart device. Press the restart option and wait for the phone to restart, hopefully this will eliminate any glitches which may have been causing the problem.


Samsung Galaxy No Sound Step 3,

Insert your headphones into the headphone jack then take them out. Continue to do this for a couple of minutes as sometimes the phone tricks its self into thinking its in headphone mode. Also by doing this step you are likely to dislodge any dust or dirt build up that also may be causing this issue.


You can also watch this video with full list of solutions and fixes!

Samsung Galaxy No Sound Step 4,

Make sure your Samsung Galaxy has the latest software update, to check go into settings > about device > software update > check for updates. Download the most recent update for your phone if there is one. Depending on your carrier and device different updates will be released at various times.


Samsung Galaxy No Sound Step 6

This step is a bit strange but a lot of these are. Similar to cleaning the headphone jack this one applies to the charging dock of the phone. If there was to be any dirt, grime or fluff in the charging dock it may be causing a bad conection which may result is charging and sound issues. This can cause the sound to not work as the phone my think it is attached to a music dock or station. A very good way to clean the dock is to find an old toothbrush or similar tool and brush out the dock. You can try this for a few minutes in a gentle manner. It is surprising how mush dirt you fill find.


Samsung Galaxy No Sound Step 7

There has been some problems with sound due to moisture being in the phone or around the speaker. You can remove this moisture by turning the phone off, removing the battery and sim card and placing it in a container of rice for 24 hours.


Samsung Galaxy No Sound Step 8

Similar to the above step with moisture being captured in the Samsung Galaxy you can remove the residue or moisture by waving a hair dryer on low heat over the phone. This is another strange step but has been found to be very successful. When waving the hair dryer over the phone ensure that it is on the lowest heat setting and is a fair distance from the phone to prevent it from heating to much. You only have to do this step for about a minute at a time to prevent over heating.


Samsung Galaxy No Sound Step 9

There have been many reported problems and issues arising after connection a Samsung Galaxy device to a bluetooth device. Even though the connection has been aborted there still seems to be a ghost connection which is causing problems when trying to play back sound on the device. Simply to fix this you have to turn the bluetooth off Settings > toggle off.


Samsung Galaxy No Sound Step 10

Contact your provider or place of purchase as it may be a hardware issue and will need to be repaired or replaced. Since there can be faults with he Samsung Galaxy it may be a one off flaw and can be replaced or fixed.


If any of these solutions or fixes worked for you or if you tried something different please share down blew.


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  1. Mario

    My problem was solved taking off the back cover n preesing several times the speaker. Hope it helps others!!

  2. gary

    No sound. no ringer. no sound at all. Samsung galaxy model s720c

  3. Greg

    If you were recently using bluetooth. Turn off bluetooth and try a music app. Sound should be working.

  4. mohmed farouk

    samsung galxey 9500 no sound

  5. charity

    Thank you!! I spent about and hour trying to figure this out and the head phone trick fixed it!

  6. Colette

    The headphone trick worked for me too – had to keep trying for about 5 mins and eventually there was a slight pop sound and now all in working order. Thanks – great tip!

  7. Gary

    Thanks no sound dialing or sound from other when answered. You did it, Thanks!!

  8. Leon

    If you have a task killer app on your phone, where you can close one app at a time. Close an app and straight after test the volume. Eventually after closing a certain app the volume will come back on. This worked me, as it was my antivirus on the phone causing the problem. Phone back to normal now after deleting and reinstalling the app.

  9. Darren

    Greg = Legend…. thanks mate, worked perfectly…. turned off bluetooth and sound came straight back on

  10. Trish

    Yay!! The “no sound” problem was solved by just turning the phone off, then taking off the back cover, removing the battery, then putting it back in…..easy!

  11. Asnath

    Thank you so much! the restart trick work very well for me

  12. Bob

    In Settings there is an option contained under Accessibility toward the bottom called “Turn off all Sounds” that if checked literally turns off all audio on the phone. Look at that setting and uncheck it if it is checked and the sound will return. I was getting annoying voice notifications for e-mails and other items and I thought that would turn them off, turns out it turns all sounds off.

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  14. Robert

    The accessibility tab turn off all sound was the answer for me I had it checked no clue how I did that but sound returned

  15. Joel

    I tried all of the above, but none worked.

    I powered off the phone (Samsung Galaxy Note 2), removed the battery, pressed all around the frame of the phone, then took a cotton swap and twisted it into the headphone port – lots of dirt came out.

    That got it working for me.

  16. kianoosh

    But after all, I removed the battery ( Samsung Galaxy s4) for a while, then turn it on. It is working properly now 🙂

  17. Kat

    Thanks Bob, you were right, in my case
    Under SETTINGS, ACCESSIBILITY, the option “turn off all sounds including receiver voice” was ticked.

  18. Kev

    Pushing the jack plug in and out worked for me,

    Many thanks

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  20. Hope

    Thank you so much!! The headphone trick worked for me too.

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  22. Tommy

    Putting the earphone jack in and out for a couple of minutes did the trick… Thanks so much… It’s been so frustrating missing calls and not hearing my alarm…

  23. Robert and Heidi Johnson

    “My problem was solved taking off the back cover and pressing several times the speaker. Hope it helps others!!” — This worked for me!!! Thank you for positing. Praise the Lord Jesus Christ~!

  24. coleen ottati

    I took out the battery and pressed on the speaker and the sound came back, I am so happy, I couldn’t stand not having sound. Thanks for the help

  25. Kashif

    hey….this helped…..I was getting very low sound for all notifications and ringer volume….but i switched off my phone….removed batt. reinserted….switched on…and lo!… was a beauty again….cheers!

  26. PanosK

    Hello everyone please help, today I had the same problem, no sound coming from the device, only if I used headphones. I tried ALL of the above but nothing worked for me. Please, tell me what to do, it’s like I cannot use my phone at all!

  27. Legend

    I had a problem with taking off my headphones and it was still on headphones mode.. so I gave the ‘headphones trick’ a go and it actually worked! Thanks heaps.

  28. yulma

    The restart option works x me…. thanks.

  29. Kristen

    Pushing on the speaker worked for me!

  30. sue

    I tried all of the above and none worked. (I had no sound except that when I got a call I did hear it ring). Then, I tried going into the ring tone settings and listened to a lot of the choices; and suddenly the sound came back.

  31. Wesley

    New Samsung Note 4. No sound. No ringer. No sound playing music. ??

  32. Deb

    I had no sound whatsoever. All settings were correct. I tried all suggestions. The one that worked for me was “force stopping” apps until the sound came back on. The first time i tried the sound cut in and out and went out again. Went back to the running apps and force stopped a lot again. The sound is back on now. I cannot tell which app it was. But as long as it is working and my phone is still working I don’t care. 🙂

  33. Wesley

    Hello everyone please help, today I had the same problem, no sound coming from the device, only if I used headphones. I tried ALL of the above but nothing worked for me. Please, tell me what to do, it’s like I cannot use my phone at all! Its a brand new phone!!!!

  34. Dee

    Pressing around the speaker worked! Thanks everyone!



  36. Edwin

    Mine is a Galaxy Note 4, brand new, two days old. The normal speaker is working fine. Then on the second day, I tried using the headphone thru the headphone jack, no sound. I saw the suggestions above and the RESTART works ! Thank you !

  37. wes

    i took off the back cover and pressed the speaker several times and that worked for me. Thanks for sharing knowledge guys.

  38. mario

    OMG the headphone trick worked for me thanks god an bless you people for knowing this very useful information

  39. ilyas

    my samsung galaxy grand prime speaker’s are not working well I bought just two days ago
    suggest me what to do now sound is not clear.

  40. ilyas

    my samsung galaxy grand prime speaker’s are not working well I bought just two days ago
    suggest me what to do now sound is not clear. plz tell me can i replace my handset

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