Samsung Galaxy No Sound or Speaker How to Fix

Samsung Galaxy No Sound or Speaker Problem/ Issues – How to Steps, Solutions, Fixes

If you have no sound on  or your sound has suddenly stopped your Samsung Galaxy  S / S2 / S3 / S4 / S5 / S6 / S6 Edge / Note and Note 2 it can be a huge annoyance as you most probably already know. Below you will find solutions and fixes that I have gathered and come up with. If you have any other solutions that have worked for you please share them below as it all helps.

The symptoms of Samsung Galaxy no sound Problem/ Issues include:

– Samsung Galaxy will ring but speaker will not work for anything else
– Samsung Galaxy  no sound at all for calls, apps, music etc
– Samsung Galaxy  as stuck in headphone mode

So how do we fix the Samsung smartphone sound and speaker problems?
Follow these steps and hopefully your Samsung Galaxy  will be back to its prior glory.

Samsung Galaxy  No Sound Step 1,

The silent/ vibrate switch is turned on, to check you can either use the drop down menu by simply sliding your finger from the top of the screen downwards. In the drop down menu you will find various options such as wi-fi, screen brightness and so on. Slide over to the button with the speaker icon and switch to loud mode. Another way is by going into the settings > sound > volume. Once your in that setting you can adjust the volume for music, ringtones and notifications.

galaxy no sound


Samsung Galaxy No Sound Step 2,

Restart the Samsung Galaxy. Hold onto the power button on the right side if the phone for 2 seconds, a prompt will come up to turn off device, airplane mode or restart device. Press the restart option and wait for the phone to restart, hopefully this will eliminate any glitches which may have been causing the problem.


Samsung Galaxy No Sound Step 3,

Insert your headphones into the headphone jack then take them out. Continue to do this for a couple of minutes as sometimes the phone tricks its self into thinking its in headphone mode. Also by doing this step you are likely to dislodge any dust or dirt build up that also may be causing this issue.


You can also watch this video with full list of solutions and fixes!

Samsung Galaxy No Sound Step 4,

Make sure your Samsung Galaxy has the latest software update, to check go into settings > about device > software update > check for updates. Download the most recent update for your phone if there is one. Depending on your carrier and device different updates will be released at various times.


Samsung Galaxy No Sound Step 6

This step is a bit strange but a lot of these are. Similar to cleaning the headphone jack this one applies to the charging dock of the phone. If there was to be any dirt, grime or fluff in the charging dock it may be causing a bad conection which may result is charging and sound issues. This can cause the sound to not work as the phone my think it is attached to a music dock or station. A very good way to clean the dock is to find an old toothbrush or similar tool and brush out the dock. You can try this for a few minutes in a gentle manner. It is surprising how mush dirt you fill find.


Samsung Galaxy No Sound Step 7

There has been some problems with sound due to moisture being in the phone or around the speaker. You can remove this moisture by turning the phone off, removing the battery and sim card and placing it in a container of rice for 24 hours.


Samsung Galaxy No Sound Step 8

Similar to the above step with moisture being captured in the Samsung Galaxy you can remove the residue or moisture by waving a hair dryer on low heat over the phone. This is another strange step but has been found to be very successful. When waving the hair dryer over the phone ensure that it is on the lowest heat setting and is a fair distance from the phone to prevent it from heating to much. You only have to do this step for about a minute at a time to prevent over heating.


Samsung Galaxy No Sound Step 9

There have been many reported problems and issues arising after connection a Samsung Galaxy device to a bluetooth device. Even though the connection has been aborted there still seems to be a ghost connection which is causing problems when trying to play back sound on the device. Simply to fix this you have to turn the bluetooth off Settings > toggle off.


Samsung Galaxy No Sound Step 10

Contact your provider or place of purchase as it may be a hardware issue and will need to be repaired or replaced. Since there can be faults with he Samsung Galaxy it may be a one off flaw and can be replaced or fixed.


If any of these solutions or fixes worked for you or if you tried something different please share down blew.


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  1. Jenn

    My phone has sound but it has none when ringing. I’ve adjusted all of the sound settings and still nothing.

  2. alberto

    My phone no sound in te speaker, speaker Phone and headphones :”(

  3. Romeo

    I have tried everything. Just no sound

  4. Narendra Kondapalli

    Sometimes, it may work with these simple steps . It worked for me after trying all other options.

    Hi All,

    I want to post an useful information on how i got my phone working. where speaker was not working after OS patch update from android.

    Step 1: Go to dialer *#7353# and dial.
    Step2 : Click Speaker- Can you hear?
    Yes.? Problem resolved.
    No? Continue to step 3
    Step 3: Click Melody – Can you hear from phone internal speaker? Yes?
    If yes, Go to Step 2 .

    Keep pressing Melody and Speaker alternatively. It worked for me in just 2 attmepts.

    Technically i think, your driver init is waiting for an event where speaker init failed.
    Doing this would recall the driver init and check. and it just works after that always.

    Thanks for listening.

    Best Regards
    Narendra K

  5. PrAThaM BharDwAJ

    i used a speaker and since then the jack stopped working need help as none of these methods worked for me.

  6. Karthik

    On accessibility–> turn off all sounds –> un check this.

  7. sue

    is, and no sound came out. i can not find where to alternate between sound, melody

  8. CT

    Sir, when I click melody, no sound but when click speaker, got sound. May I know what’s wrong with the internal speaker? Also, when I insert a head set, can hear the sound during call or watch you tube. but couldn’t hear voice from call on internal speaker.
    Your help to fix this problem is very much appreciated

  9. Hassan

    U hade the same problem, i tried every thing. Sudetenland i came a cross that my phone was don’t disturb me. i turned off and every thing seems to work ok.

  10. mike

    Sound back,thank you was a pin in the battery socket was shorting with pin next to it.

  11. Cameron

    I fixed my no sound problems.try downloading a software named as volumefixer from the play store that software fixed my exact same problem in 1 click

  12. Neema

    * POSSIBLE SOLUTION FOR SAMSUNG S4 * My speaker completely stopped playing sounds. I tried over 10 suggested methods and none of them worked. But then I tried taking off the back of the phone and pressing down hard on the speaker a few times and BOOM it started working again!! Simple method but problem solved, hope it works for you too 🙂

  13. Avneesh Bagga

    Got the same issue resolved by cleaning and jack with the pin or something which can go inside the jack…do note that clean it while playing a video or audio and it will be resolved.

  14. ghariey

    Last night about midnight the sound stopped working in apps on my new S7 for about 20 minutes and then started working partially, skipping and gradually started working again. I was planning to use the phone for sound effects processing in my stage gig but now I can’t trust it.

  15. Jack

    I cleaned out the charging port and it worked great

  16. Michelle whittle

    Hi narendra kondapolli thanks for your tips I did want you said and I phone Samsung galaxy note 2 speaker work thanks so much for your help x

  17. Maria

    This worked for me as well. Thanks for posting! I had tried everything else.

  18. Sorin

    It seems that some residual electricity remains. Take out battery, press start a couple of seconds then put on batery. Start again phone.

  19. kris

    This was so helpful. For some reason my phone thought the headphones were plugged in so there was no speaker sound when playing videos. I plugged and unplugged the headphones as suggested and it works perfectly now. Thank you!

  20. Jan

    Thanks guys
    Just installed volumefixer and my phone now rings and txt sound aswell lets just hope my alarm wakes me in morning
    Was a nightmare just finished smart switch backing up all my data on pc rebbooted phone to factory settings reloaded my data still no sound tried volumefixer it now works!!!! Thanks for your advice

  21. Ali

    Thank you! It was the Bluetooth. As soon as I turned it off my sound came right back.

  22. Jeanette Bey

    What should I do if my internal speaker still not working

  23. Mike

    I have the same exact problem.


    wow greatttt! my note 4’s speaker was not working and gos over heating its speaker area when I tried play audio/video. then luckily first of all i tried your headphone trick and it worked 🙂 Allah bless you all.

  25. Melissa

    Possible Solution: My sound works initially but after about 2 minutes stops abruptly while playing pokemon go. Turn off game and restart it and same thing happens. Phone power off and restart game and same thing. Blocked notifications from google+ and same thing. Tried most things listed above and same thing. Finally got it to stop stopping by powering down, removing case, then removing back cover and removing and reinstalling the battery. Problem Fixed!

  26. Marketa

    Thank you for the tips! It’s great to know there are options. I tried ALL of the tips mentioned in the post and in the comments. Nothing worked. UNTIL I read someone beat the crap out of their phone and that fixed the problem. Who would have guessed that hitting the coffee table with my phone out of desperation a few times would do the trick? I wouldn’t suggest attempting to break an otherwise functioning phone but hey, why not giving it a try if NOTHING else works? Good luck everyone!

  27. Samuel Schubert

    I still need help. My music on my games will play and be fine until I get a call or a notification goes off. Then the music won’t play at all, but my downloaded music will still work. This happens with headphones in and out. Please Help. I’m using a brand new galaxy S7 edge.

  28. C A

    My problem is that when I call someone, if it goes to voicemail, the phone shows answered but there is no noise at all yet if I call someone and they answer, I can hear them. Please help!!

  29. Zoubir DENDANE

    The ringing tone of my Samsung Galaxy S7 had no more sound… I tried all the steps suggested above, but no way. Then when I scrolled down in the ‘Settings’ > ‘Do not disturb’, I found the button enabled (by accident, probably), so I disabled it and the sound of the ringing tone came back… Thanks a lot anyway.

  30. slama omar

    galaxy grand 2 and no sound what i should do

  31. Hood Engineering

    I found disabling wifi calling sorted my issue as when this was active the ear piece and mic wouldn’t work

  32. Vaughn

    Sound on Samsung galaxy s4 does not work, restart the phone, then if not playing music or any sound after restart, it goes back to mute. Videos are in slow motion all the time. No ring tone, can’t hear the person who is calling you or anything

  33. maximos

    i dont think that my problem is the same… my phone sounds like i am underwater and someone is trying to talk to me is there a more specifc way to fix it?? pls help me

  34. maximos

    i have the same problem with its been lieke a year but after the first week i bought it the volume was very low and sounded like you are underwater and someone is trying to talk to you. Do we have the same problem ??

  35. BRYAN

    I also have samsung ace 3 but no sound and freeses too did yiurs work

  36. Holly

    I tried #7353# and it totally worked thanks!!

  37. Christine

    H . I’ve just had my screen replaced when I got it back there no sound. I can hardly hear it through the headphones buy can’t hear anything on internet or music. I can still hear when making calls. Technician says he’s replaced loud speaker – charging port but phone sound is not repairable as sibs chip may be damaged & isn’t replaceable?? Any suggestions, is there a sound chip that can’t be replace? I’ve paid a lot of money to cave screen replaced to have a phone with no sound is not the outcome I want. Any help/suggestions appreciated mm

  38. Christine

    Oh & I can’t hear it ring/text/n notifications vetc. Please help is there an irreplaceable sound chip? Is there anyway to fix it, I’m located in Sydney?? Thanks, all help appreciated!!

  39. Christine

    Oh dear it’s a Samsung s5 BTW!! Sorry I’m a bit upset as you can see due to being told sound not fixable!!!

  40. Playstore-ride

    Settings -> Accessibility -> Hearing. Unchecked mono audio. Even uncheck everything you see there

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