Samsung Galaxy No Sound or Speaker Problem/ Issues – How to Steps, Solutions, Fixes
If you have no sound on or your sound has suddenly stopped your Samsung Galaxy S / S2 / S3 / S4 / S5 / S6 / S6 / S7 / S8/ S9 / S10 / Note and Note Plus it can be a huge annoyance as you most probably already know.
Below you will find solutions and fixes that I have gathered and come up with. If you have any other solutions that have worked for you please share them below as it all helps.
The symptoms of Samsung Galaxy no sound Problem/ Issues include:
– Samsung Galaxy will ring but speaker will not work for anything else
– Samsung Galaxy no sound at all for calls, apps, music etc
– Samsung Galaxy as stuck in headphone mode
So how do we fix the Samsung smartphone sound and speaker problems?
Follow these steps and hopefully your Samsung Galaxy will be back to its prior glory.
Samsung Galaxy No Sound Step 1,
The silent/ vibrate switch is turned on, to check you can either use the drop down menu by simply sliding your finger from the top of the screen downwards. In the drop down menu you will find various options such as wi-fi, screen brightness and so on. Slide over to the button with the speaker icon and switch to loud mode.
Another way is by going into the settings > sound > volume. Once your in that setting you can adjust the volume for music, ringtones and notifications.
Samsung Galaxy No Sound Step 2,
Restart the Samsung Galaxy. Hold onto the power button on the right side if the phone for 2 seconds, a prompt will come up to turn off device, airplane mode or restart device. Press the restart option and wait for the phone to restart, hopefully this will eliminate any glitches which may have been causing the problem.
Samsung Galaxy No Sound Step 3,
Insert your headphones into the headphone jack then take them out. Continue to do this for a couple of minutes as sometimes the phone tricks its self into thinking its in headphone mode. Also by doing this step you are likely to dislodge any dust or dirt build up that also may be causing this issue.
You can also watch this video with full list of solutions and fixes!
Samsung Galaxy No Sound Step 4,
Make sure your Samsung Galaxy has the latest software update, to check go into settings > about device > software update > check for updates. Download the most recent update for your phone if there is one. Depending on your carrier and device different updates will be released at various times.
Samsung Galaxy No Sound Step 6
This step is a bit strange but a lot of these are. Similar to cleaning the headphone jack this one applies to the charging dock of the phone. If there was to be any dirt, grime or fluff in the charging dock it may be causing a bad conection which may result is charging and sound issues.
This can cause the sound to not work as the phone my think it is attached to a music dock or station. A very good way to clean the dock is to find an old toothbrush or similar tool and brush out the dock. You can try this for a few minutes in a gentle manner. It is surprising how mush dirt you fill find.
Samsung Galaxy No Sound Step 7
There has been some problems with sound due to moisture being in the phone or around the speaker. You can remove this moisture by turning the phone off, removing the battery and sim card and placing it in a container of rice for 24 hours.
Samsung Galaxy No Sound Step 8
Similar to the above step with moisture being captured in the Samsung Galaxy you can remove the residue or moisture by waving a hair dryer on low heat over the phone. This is another strange step but has been found to be very successful.
When waving the hair dryer over the phone ensure that it is on the lowest heat setting and is a fair distance from the phone to prevent it from heating to much. You only have to do this step for about a minute at a time to prevent over heating.
Samsung Galaxy No Sound Step 9
There have been many reported problems and issues arising after connection a Samsung Galaxy device to a bluetooth device. Even though the connection has been aborted there still seems to be a ghost connection which is causing problems when trying to play back sound on the device. Simply to fix this you have to turn the bluetooth off Settings > toggle off.
Samsung Galaxy No Sound Step 10
Similar to the above step, another process it to also toggle the wi-fi on and off. By doing so, you are restarting any connection between the smartphone and any wifi related speakers or devices.
Samsung Galaxy No Sound Step 11
Contact your provider or place of purchase as it may be a hardware issue and will need to be repaired or replaced. Since there can be faults with he Samsung Galaxy it may be a one off flaw and can be replaced or fixed.
Bonus Tip
Many have also stated that by deleting the apps on their phone, this has also fixed the problem. This of course can be a pain todo, so if doing, try deleting 1 app at a time and then seeing if the sound is back on.
If any of these solutions or fixes worked for you or if you tried something different please share down blew. A great place to start is in the comment sections below where there are also more tips on how uses have fixed their samsung phones.
sibu says
Plz help me in my grand prime the ear phone is not working. What to do?
Kesha says
Tried all these and none work. Verizon has to send me a new phone.
Cindy Rogers says
I have a Galaxy S4. Taking the back off and pressing on the speaker at the corners of the silver grid worked. I heard static and when I pressed again it started playing. Awesome.
Barry says
None of these work, nor anything else I can find. This is ridiculous. Taking my Galaxy s4 back to T-Mobile.
RCSharma says
Thanks very much,i was just thinking to go to service center but my problem solved just by restart……
Nikki says
Whoever came up with the “tap on the speaker” idea, you are brilliant! I spoke to both Verizon and Samsung who each encouraged me to get it repaired. Taptap and all better again. Thank you thank you!!!
Stewart Wenger says
Took battery out and left it out for 10 minutes. Had the sim card out during that time as well. Toggled BT. Worked. Thank you for all of those that posted suggestions. I was able to be my daughter’s hero.
philip says
Take off the cover, blow hard on it, try not to spit in the thing! But warm air helps free up contacts in a speaker, works in a car, works on your phone! Blow air, tap it, blow air, tap it, wholla…….From a tech goon!
Kylie says
Thank you Cindy. Pressing on the corner of my device got my audio to work.
Mr Mirari says
Great tips guys but none worked for me on my note 3 phone until…I noticed that ‘blocking mode’ was on, (identifiable by a no-entry type sign in the top notifications). To disable blocking mode simply swipe down to get the notifications list and there should be an entry for ‘blocking mode is on’. Simply switch it off and voilà! You might want to try this if alarm and incoming calls can’t be heard but everything else is ok, as was the case for me, these are both disabled in blocking mode. Cheers and hope this saves people some time/frustration, (took me half a day to work out!!!)
BThis says
None of these worked except perhaps step 5, except T-Mobile will only give me an $80 credit for my $500+ Galaxy s4. This stinks.
Bob says
I tried to blow gently on the battery and back afeet taking off the case, and I also taoped the sides of the speaker.
“IT Worked!”
Thanks for the helpful suggestions…
Peter Clack says
Switched it off for a couple of minutes, then back on again. Fine now thanks! 🙂
gayle tandytablet says
My Samsung tablet sound won’t work
Kaylin says
I’ve had this problem aswell but it started out with me not being able to hear during a phone call they can hear me but i cannot hear them. now about 2 months later the sound for everything music,apps,calls,etc will not work it will work but go out again. even if I have headphones plugged in it still does not work. idk what to do. I have at&t and it’s too late to send it back. any suggestions? I have an s4 and have not even had it a year I payed good money for this and I feel like it should not be havin problems yet.
Noke says
Guys try going to the accessibility section of your options menu and u checking the box that says “Turn off all sounds”
Settings > My device > Acessibility > “Hearing section” > Uncheck “Turn Off All Sounds”
JM says
TAPPING the speaker really did work!
Julien says
Thanks a lot
Lucy says
Pressing on the speaker in the corners really worked! It made me realise that I hadn’t fixed it in place properly so then I did and it’s perfectly fine again !
jai says
Tapping the speaker worked for me thanks.
gene says
Restarting my note 4 fixes the problem,but only maybe for a day. Then I have to restart again. Very annoying. I’m going to return to Costco.
MICHAEL says
like to thank the person who helped with my sound problem on my galaxy mobile .’ by openning the phone and press on the silver sound grid and it works after trying every thing else thank you cindy rogers xxx
tri says
1.Try to remove your sandisk….and restart…..
2.buy another brand Beside sandisk…
garima says
none worked for me 🙁
spencer says
I tapped the corners and i blow air into the head phone jack and immediately the youtube sound was restored..cheers.
Cameron Burke says
After 3 replacement phones, I keep getting the same issue. No sound during calls. I’ve tried everything imaginable that I’ve read on forums. I’m so angered by such a huge flaw in the Samsung galaxy phones. This is clearly a huge manufacturing issue.
Chris says
well a lot of tapping and a bit of cold air from the hair drier and I got noise again on my Samsung Galaxy Ace.
. Thanks for all the advice
Vicki says
My issue turned out to be the bluetooth. Once I disabled it the sound came back
gene says
My note 4’s sound only goes out when using blue tooth. I restart the phone and it starts working again; very intermittent and very annoying.
aliyah says
oh my goodness I tried the cleaning the jack with a qtip, resetting my phone like 3 million times and going to my settings. But all I had to do was press down on the speakers like twice and it worked like a charm! Thanks guys youre awesome!
rpsdguy says
SOLUTION: Samsung Galaxy S4 I337 no audio sound during phone call.
For me it was a bad SIM Card Reader or Module IF. But it could be a bad SIM card so try a new SIM before doing this repair or at least take it out and in.
My Service Repair Statement said it replaced two things:
Part Number Description
GH59-13279A Unit-SIM SD SOCKET; SGH-I377, 10-0013-0278
GH59-13111A MODULE-IF SUB FPCB(SGH-I337);SGH-I337,10
Called 800-726-7864 told them what the symptoms were and that the support line said it was the SIM Card Reader and they gave me a quote of $70.36 and seemed confident that the phone would be fixed. Sent to Samsung Repair Facility in Texas, total cost $70.36, and was without it for 9 days. It’s been working for 2 weeks now with no problems.
First I took it to an AT&T Service Center and all they really did was try a new SIM Card, next called Samsung Service 888-987-4357 and went thru a series of tests and they said it was a bad SIM card reader and gave me the repair center number.
Symptoms:
No audio / sound during a phone call on either side (caller or receiver)
Call connects everything is working, just no sound.
Sound for all other functions and apps works (music, voice recording, video audio).
You can tell it is going to happen when you make a call and you don’t hear any ringing just a click sound then nothing. If you hear ringing then the call will work.
Rebooting usual works for a call or two. Messing with some settings may get it to work for a period of time. But for me none of any of the other suggested fixes worked except rebooting and turning airplane mode on and off but it only fixed it for awhile.
I have used the phone for 1.5 years and never had a single hardware problem, didn’t have it heavily loaded (RAM or Memory). It just started one day out of the blue and drove me crazy.
Russ C says
Samsung Galaxy S4: NO SOUND
Tried tapping and restarting, not change.
Turned ON “Blocking Mode”, then turned it OFF and music started playing immediately.
Helen Bruton says
Thank you Guys, now I won’t ever drop a call again. The pictures were very helpful.
Maria hl says
i have samsung galaxy note 4 the problem i have the sound come out from the headphones? And the normal speakers?
Maria hl says
i have samsung note 4 the problem i am experiencing is the sounds are coming out from the headphones even though the headphones are not plugged in and they’re not coming out from the normal speakers?
lee says
THANK YOU so much for the info!! i just took off the back, pushed on the speaker a couple times and i have sound!!!
umairthescholarUmair Ijaz says
sir, I am also facing the same issue in Samsung galaxy grand prime. I bought it two days back but dint check the head phones. now I checked and am gloomy. I tried all methods but teey dint work except the mem card one. I have no memory card inserted. what should I do then? it has 8 gb built in memory and by default no memory card comes with it. but it do have a slot for inserting memory card. as it has not initially then what should I do.
Jodie says
Thank you Cindy Rogers- i had tried everything and was about to give up but tapping the silver grid and blowing then tapping fixed it. Awesome thanks heaps
Jameka says
Yes, it worked, tapped on the speaker and gently gave it a little blow and its like new.
fatima says
I also thought my that samsung phone’s speaker stopped functioning awhile ago. Turns out that I accidentally enabled ‘Turn off all sounds’ in accessibility settings. So yeah, hope that helped 🙂