Samsung Galaxy No Sound or Speaker Problem/ Issues – How to Steps, Solutions, Fixes
If you have no sound on or your sound has suddenly stopped your Samsung Galaxy S / S2 / S3 / S4 / S5 / S6 / S6 / S7 / S8/ S9 / S10 / Note and Note Plus it can be a huge annoyance as you most probably already know.
Below you will find solutions and fixes that I have gathered and come up with. If you have any other solutions that have worked for you please share them below as it all helps.
The symptoms of Samsung Galaxy no sound Problem/ Issues include:
– Samsung Galaxy will ring but speaker will not work for anything else
– Samsung Galaxy no sound at all for calls, apps, music etc
– Samsung Galaxy as stuck in headphone mode
So how do we fix the Samsung smartphone sound and speaker problems?
Follow these steps and hopefully your Samsung Galaxy will be back to its prior glory.
Samsung Galaxy No Sound Step 1,
The silent/ vibrate switch is turned on, to check you can either use the drop down menu by simply sliding your finger from the top of the screen downwards. In the drop down menu you will find various options such as wi-fi, screen brightness and so on. Slide over to the button with the speaker icon and switch to loud mode.
Another way is by going into the settings > sound > volume. Once your in that setting you can adjust the volume for music, ringtones and notifications.
Samsung Galaxy No Sound Step 2,
Restart the Samsung Galaxy. Hold onto the power button on the right side if the phone for 2 seconds, a prompt will come up to turn off device, airplane mode or restart device. Press the restart option and wait for the phone to restart, hopefully this will eliminate any glitches which may have been causing the problem.
Samsung Galaxy No Sound Step 3,
Insert your headphones into the headphone jack then take them out. Continue to do this for a couple of minutes as sometimes the phone tricks its self into thinking its in headphone mode. Also by doing this step you are likely to dislodge any dust or dirt build up that also may be causing this issue.
You can also watch this video with full list of solutions and fixes!
Samsung Galaxy No Sound Step 4,
Make sure your Samsung Galaxy has the latest software update, to check go into settings > about device > software update > check for updates. Download the most recent update for your phone if there is one. Depending on your carrier and device different updates will be released at various times.
Samsung Galaxy No Sound Step 6
This step is a bit strange but a lot of these are. Similar to cleaning the headphone jack this one applies to the charging dock of the phone. If there was to be any dirt, grime or fluff in the charging dock it may be causing a bad conection which may result is charging and sound issues.
This can cause the sound to not work as the phone my think it is attached to a music dock or station. A very good way to clean the dock is to find an old toothbrush or similar tool and brush out the dock. You can try this for a few minutes in a gentle manner. It is surprising how mush dirt you fill find.
Samsung Galaxy No Sound Step 7
There has been some problems with sound due to moisture being in the phone or around the speaker. You can remove this moisture by turning the phone off, removing the battery and sim card and placing it in a container of rice for 24 hours.
Samsung Galaxy No Sound Step 8
Similar to the above step with moisture being captured in the Samsung Galaxy you can remove the residue or moisture by waving a hair dryer on low heat over the phone. This is another strange step but has been found to be very successful.
When waving the hair dryer over the phone ensure that it is on the lowest heat setting and is a fair distance from the phone to prevent it from heating to much. You only have to do this step for about a minute at a time to prevent over heating.
Samsung Galaxy No Sound Step 9
There have been many reported problems and issues arising after connection a Samsung Galaxy device to a bluetooth device. Even though the connection has been aborted there still seems to be a ghost connection which is causing problems when trying to play back sound on the device. Simply to fix this you have to turn the bluetooth off Settings > toggle off.
Samsung Galaxy No Sound Step 10
Similar to the above step, another process it to also toggle the wi-fi on and off. By doing so, you are restarting any connection between the smartphone and any wifi related speakers or devices.
Samsung Galaxy No Sound Step 11
Contact your provider or place of purchase as it may be a hardware issue and will need to be repaired or replaced. Since there can be faults with he Samsung Galaxy it may be a one off flaw and can be replaced or fixed.
Bonus Tip
Many have also stated that by deleting the apps on their phone, this has also fixed the problem. This of course can be a pain todo, so if doing, try deleting 1 app at a time and then seeing if the sound is back on.
If any of these solutions or fixes worked for you or if you tried something different please share down blew. A great place to start is in the comment sections below where there are also more tips on how uses have fixed their samsung phones.
palash says
Use the app HF button
Its a very useful app used to switch b/w headphone jack and speakers
Belief me
Try it
It will help u all
Kazi says
enable and disabling flight mode has solved my problem of recording sound with video(galaxy note edge)
Maaria says
I have a Samsung S4 mini, none of the steps I tried worked, but taking off the back and blowing on the speakers and tapping it a little did the trick
I hope it’s not a temporary fix
Thankyou for this article
nikita says
I first enabled mobile in airplane mode then disable mode then restarted. It worked. But seriously, i do not know how.
Tammy says
I JUST GAVE MINE A GOOD SLAP ON THE BACK OF IT AND IT WORKED! REALLY!!!
Arturo says
None of the above solutions worked for me. But when I set an alarm, and the alarm when off. Afterwards I got sound back.
Joyce Sewell says
Oh my goodness. I lost call volume to my Note 4 earpiece speaker after an IOS update. I tried everything including a flash reset, hard reset, and plugging the headphone jack in and out a bunch of times. I used a tiny little brush meant to be used to clean underneath the wire on braces and cleaned out the headphone jack hole. There wasn’t anything dirty on the brush, but it made my phone recognize the jack was removed. Anazing.
Joyce Sewell says
Oh my goodness. I lost call volume to my Note 4 earpiece speaker after an IOS update. I tried everything including a flash reset, hard reset, and plugging the headphone jack in and out a bunch of times. I used a tiny little brush meant to be used to clean underneath the wire on braces and cleaned out the headphone jack hole. There wasn’t anything dirty on the brush, but it made my phone recognize the jack was removed. Amazing.
James says
Thankyou for your help my note 3 had sound when it rang, when i spoke to someone and notifications etc. But no sound when I played music or a game. I did a re-set and it works perfectly again. Reading through the comments helped a great deal also
aby says
when popple call me ther not sound
aby says
when popple call me ther is no sound
Steven E says
Lost speaker usage only for phone (couldn’t listen or speak), all else working for with media sounds. Started when I received a call and was playing music via Bluetooth to a remote speaker. I disconnected the Bluetooth connection. Cleaned the docking station with a toothbrush (not sure that was the key), amd then restarted…and it is working again. I think the key is either headphones or Bluetooth confusion for device. Makes sense. Thanks to article for pointing it out.
Steven E says
…and Tammy’s comment was great! LOL Should have tried that method first!
ace says
Hey thanks the slap!!!!! WORKS!!!!TRUST ME…
Jim says
The slap did the trick must just be a loose connection somewhere or trash in the dock.
dion says
I just rebooted the device (S4 mini) and that fixed the problem for me.
It’s a button on the side.
Daniyal ijaz minhas says
I have a 4 days old Samsung glalaxy note 4 (n910c). The external speaker was working correctly for 3 days. And then suddenly now when the volume is raised to 3 clicks it starts giving crackling distortion. Im very much worried. Kindly tell me what to do. Its not in warranty. And samsung service center said that they can replace it in $100. And i dont want my phone to be opened by local technicians. Kindly help please.
karen says
My speaker is on speaker only and a TTY showed up on the top right corner ,no one can hear me .I can her and make calls ?.
sbutler says
The earphone trick worked..Omg…thanks..
Akram says
I HAVE RECENTLY PURCHASED SAMSUNG GALAXY S-4 FROM AUSTRALIA BUT IT’S SOUND STOPPED WORKING SUDDENLY DESPITE ITS ALL SETTING RIGHT. PLEASE TELL ME IF ANYONE KNOWS ITS SOLUTION ACCURATE AND ALSO TELL ABOUT ITS WARRANTY CLAIM IF I AM OUTSIDE AUSTRALIA.I.E PAKISTAN.
NiravD says
Thank You for the instruction, Head phone plugin in and out worked for my Note 3. Had to do it few time but it did the work.
Thank You
Sabra says
Turning the airplane mode on and off worked and a good slap did it!!! Thanks guys!!
Teleduke says
Yup. The “give it a good whack against the table” trick fixed mine, too! Thank heaven for the comment section!
Cristina says
The slap! It works thanks Tammy
Dana says
Tammy’s worked drop it onto the counter and BAM!!!! sound. Thanks!!
b p mishra says
slap at the back really works!!!!!
Lydia says
I had the same problem with my Samsung galaxy S5 but then I restarted my phone and its good now
Bill says
The slap actually works no joke, u need to try it, nothing else worked for me.!!!!
Ana says
The restarting worked thank you sooo much I nearly got a heart attack
Emilie says
You may think it’s crazy.. but the slap works!! Hell ya!! Slapped back and front twice and it started working.. tried everything else and it didn’t!
Dawn says
I have I Note 5 and anytime after 10 minutes or so I lose the audio on my calls. Very annoying been happening for 4 months and this is the third new phone I’ve had. They taken me off the network and asked me to change SIM card done all with no help. Anyone have any ideas?
nelis says
Buy a real phone folks.
TA says
Lol, the slap actually worked. After trying everything on here and everything I could think of, I read this comment and gave it a quick stern slap over the speaker and BOOM! Sound works again perfectly. Thanks!
telea says
No lie! Try the slap on the back!
M says
You rock! The thing that did the trick for me was taking the case off and squeezing the back near the speaker! I thought it was crazy, but it did work.TY!
Kel says
“slapping” is an understatement. My brother was slamming his fist down near the speaker and connection would come through for a couple quick seconds and then go back to not working. If he pushes and holds his thumb down hard on the phone it will work for a bit as well, but again, goes back to not working.
Any suggestions for how to keep the connection or how to get into the phone to look better at the speaker? Thanks
Parul says
Slapping my phone worked for me!
Bob says
I had dropped my S4 and afterwards had no audio from the speaker, headphones worked fine. I tried everything and no fix, then I thought oh what the hell and tried the “slap” on the back of the phone…. IT WORKED! My speaker works now. Very grateful.
Phil says
I loose sound when people call me, I can’t hear them and they can’t hear me. I restart the phone and everything works good but only for about 12 hours. I then restart and do the same thing over again. This is the second Mega that this happened on too. No one has been able to tell me what’s wrong.
Lacy says
Did the slap on my son’s S5 and then twisted a Kleenex and twirled it around in the headphone jack. Worked like a charm!