Samsung Galaxy No Sound or Speaker Problem/ Issues – How to Steps, Solutions, Fixes
If you have no sound on or your sound has suddenly stopped your Samsung Galaxy S / S2 / S3 / S4 / S5 / S6 / S6 / S7 / S8/ S9 / S10 / Note and Note Plus it can be a huge annoyance as you most probably already know.
Below you will find solutions and fixes that I have gathered and come up with. If you have any other solutions that have worked for you please share them below as it all helps.
The symptoms of Samsung Galaxy no sound Problem/ Issues include:
– Samsung Galaxy will ring but speaker will not work for anything else
– Samsung Galaxy no sound at all for calls, apps, music etc
– Samsung Galaxy as stuck in headphone mode
So how do we fix the Samsung smartphone sound and speaker problems?
Follow these steps and hopefully your Samsung Galaxy will be back to its prior glory.
Samsung Galaxy No Sound Step 1,
The silent/ vibrate switch is turned on, to check you can either use the drop down menu by simply sliding your finger from the top of the screen downwards. In the drop down menu you will find various options such as wi-fi, screen brightness and so on. Slide over to the button with the speaker icon and switch to loud mode.
Another way is by going into the settings > sound > volume. Once your in that setting you can adjust the volume for music, ringtones and notifications.
Samsung Galaxy No Sound Step 2,
Restart the Samsung Galaxy. Hold onto the power button on the right side if the phone for 2 seconds, a prompt will come up to turn off device, airplane mode or restart device. Press the restart option and wait for the phone to restart, hopefully this will eliminate any glitches which may have been causing the problem.
Samsung Galaxy No Sound Step 3,
Insert your headphones into the headphone jack then take them out. Continue to do this for a couple of minutes as sometimes the phone tricks its self into thinking its in headphone mode. Also by doing this step you are likely to dislodge any dust or dirt build up that also may be causing this issue.
You can also watch this video with full list of solutions and fixes!
Samsung Galaxy No Sound Step 4,
Make sure your Samsung Galaxy has the latest software update, to check go into settings > about device > software update > check for updates. Download the most recent update for your phone if there is one. Depending on your carrier and device different updates will be released at various times.
Samsung Galaxy No Sound Step 6
This step is a bit strange but a lot of these are. Similar to cleaning the headphone jack this one applies to the charging dock of the phone. If there was to be any dirt, grime or fluff in the charging dock it may be causing a bad conection which may result is charging and sound issues.
This can cause the sound to not work as the phone my think it is attached to a music dock or station. A very good way to clean the dock is to find an old toothbrush or similar tool and brush out the dock. You can try this for a few minutes in a gentle manner. It is surprising how mush dirt you fill find.
Samsung Galaxy No Sound Step 7
There has been some problems with sound due to moisture being in the phone or around the speaker. You can remove this moisture by turning the phone off, removing the battery and sim card and placing it in a container of rice for 24 hours.
Samsung Galaxy No Sound Step 8
Similar to the above step with moisture being captured in the Samsung Galaxy you can remove the residue or moisture by waving a hair dryer on low heat over the phone. This is another strange step but has been found to be very successful.
When waving the hair dryer over the phone ensure that it is on the lowest heat setting and is a fair distance from the phone to prevent it from heating to much. You only have to do this step for about a minute at a time to prevent over heating.
Samsung Galaxy No Sound Step 9
There have been many reported problems and issues arising after connection a Samsung Galaxy device to a bluetooth device. Even though the connection has been aborted there still seems to be a ghost connection which is causing problems when trying to play back sound on the device. Simply to fix this you have to turn the bluetooth off Settings > toggle off.
Samsung Galaxy No Sound Step 10
Similar to the above step, another process it to also toggle the wi-fi on and off. By doing so, you are restarting any connection between the smartphone and any wifi related speakers or devices.
Samsung Galaxy No Sound Step 11
Contact your provider or place of purchase as it may be a hardware issue and will need to be repaired or replaced. Since there can be faults with he Samsung Galaxy it may be a one off flaw and can be replaced or fixed.
Bonus Tip
Many have also stated that by deleting the apps on their phone, this has also fixed the problem. This of course can be a pain todo, so if doing, try deleting 1 app at a time and then seeing if the sound is back on.
If any of these solutions or fixes worked for you or if you tried something different please share down blew. A great place to start is in the comment sections below where there are also more tips on how uses have fixed their samsung phones.
Ryan says
I’m having a problem with my galaxy note 3 n900 videos and audios don’t play after sea water splashed on it. I don’t know what to do. Please help me people.
Selina says
My Galaxy A3 has no sound its not ringing tried everything but nothing has worked out for me
Zoey says
What should I do next if none of this work ?
Toni says
Amazing, I too used the smack it method of repair (not too hard) on the edge of a counter top and it worked!!!! Thank you bloggers, you saved me a bunch of techie repair money.
James says
I have the Samsung J1 and the speaker sound muffler on speaker anyone know of a fix or solution tried everything
Cassandra says
I have the Samsung Galaxy s5 and I have not been able to hear any of my music or volume for my notifications. All my volume bars are up and system is updated already. What can I do to fix this problem? Do I have to perform a factory reset?
Annette says
Little tip for everyone. Don’t test your Galaxy S5 using the Robbie Williams track Road to Mandalay. The 30 mins of silence that follows the end of your song seriously messes with your head. I got to step 4 before it dawned on me that my phone was fine.
Gomer says
Had no sound from external speaker but headphones worked tried settings didn’t help cum to find out my phone had connected itself to a Bluetooth device so I shut off the Bluetooth and phone is working fine now
Cathy says
I tried many of the suggestions, none worked. Then I twisted the phone and it started working right away. Hope it continues to work.
Omer says
Hi I am experiencing an issue that my galaxy s4 speakers stopped working every time after a while, when I restart the phone the speakers are working but after sometime the same issue appears and I am facing this issue 2-3 time a day, I guess this is not a hardware problem, I need a permanent solution for this, please assist me
Thanks
Wen says
Thank you sooooooooooo much. if can i would like to give you a hug:-) …My samsung galaxy v plus finally have sound…yes, i tried the pressing on the speaker area and heard a click sound ,after that able to have sound as per expected…save me a trip too the store ….
Thanks!!!!xoxo
Joni says
I lost complete sound on my galaxy s5. I tried everything, even called my phone carrier, but nothing worked. I read through all these comments and decided to try the “slap and drop” method and lo and behold, it worked. I just hope it isn’t temporary.
Omfg says
Holy shit, slapping with my palm on the back while holding with other hand fixed problem.
cindy says
i tried EVERYTHING and saw the post from Cathy so I twisted my phone literally wrung it in my hands and the sound works again…odd
Barrie says
S4 Mini no sound except via headphones. After trying all the usual methods it was finally fixed using the non scientific ‘Cathy Twist’. Thanks for that Cathy, now hoping the problem never returns. If it does it will be in for a good slap!
Connie says
Thank you so much! The trick was to squeeze the speaker and i would never have thought of that! You saved me so much frustration.
Iain says
Tried all tge above and still sound only thru earbuds
Dan says
I tried every method of trying to fix my phone after the speaker stopped working. I finally resorted to hitting the speaker firmly with my knuckles and hey presto it works again…great advice guys!!
enewton85 says
THANK YOU!! I’ve had no sound for 3 days and having tried all the “steps”, the slapping it into your hand method worked!!
alice says
Only when i insert my headphones the sound comes very low .. without headphones its fine pls someone help
vipin says
My problem Samsung g530h speaker ringer and mic not working
trey says
Tried the smack down method after I saw that it worked for you … And what do you know , problem solved !
Paul Mason says
Thanks to Cindy and Cathy!! The gentle “TWIST” method – first one way, then another – lengthwise (the only practical twist possible) – repeated a few times …
It really DID work … and I was steeling myself for the forlorn trip to the jobsworth in the local Vodafone shop!
Jared says
This issue has been driving me bat sh$t crazy! None of the “fixes” here worked for me. I was just about to take my wife’s iPhone 5s and toss my S4…until I figured out what fixed my issue. Poking around, I discovered a Notification access switch….Glanceviewmk. When I disable this, my sound returns….immediately. If I enable it, I lose sound. Unfortunately, it enables itself after every reboot and the only way to remove it is after you root your phone.
dkpowell says
I have a Galaxy Note 1. When I use speaker when calling or answering phone the sound is garbled. Playing music no issue only using the ‘phone’ is the problem. any ideas?
James Palmer says
My phone is doing the same any answers let me know
Monica says
I am having samsung grand prime and facing an issue of mute ringtone,call comes but donot rings basically the ringtone notification goes on silent as the call comes rest all notifications working normal like media players msg tones etc.
Jared says
Update….
That did not resolve the issue…what has resolved the loss of sound was opening up the phone and reseating every ribbon cable on the logic board.
Sairy says
My wife’s S4 suddenly lost sound, no ring, but earphone OK. I tried many things but none worked. Finally, I found only 686 Mb memory left. After deleting the temporary memory, sounds came back.
anthony says
Put it in the palm of your hand and smack the back with your other hand it worked for me
Dorcas says
I experience the problem more often What should i do to permanently did the problem?
Chris says
What fixed it for me was turning off removing battery and leave for 10min before booting up again.
Tried the easy software solutions to no avail.
Morales says
Hitting mine on the corner of my desk worked too! Thanks!
Wilfried says
Squeezing the speaker did it for me. Thanks for the tip
Claudiu says
My problem occures when I switch from WiFi to Data. Any idea on how to fix this? Thx
Karen Williams Lewis says
Thanks Cathy! Twisting the phone actually worked! Thats crazy!!
Anas khan says
Thanx man you are life saver my samsung galaxy express has same problem and i apploed your step 6 and voila it began to work perfectly
Anna says
Simple turning off and on worked for me thank you
Skampydog says
No sound from phone but fine from headphones. Smacked it and et voila. Great tip. Erm, anyone know why?
shan says
Me too same porb wt u do for that