Samsung Galaxy No Sound or Speaker Problem/ Issues – How to Steps, Solutions, Fixes
If you have no sound on or your sound has suddenly stopped your Samsung Galaxy S / S2 / S3 / S4 / S5 / S6 / S6 / S7 / S8/ S9 / S10 / Note and Note Plus it can be a huge annoyance as you most probably already know.
Below you will find solutions and fixes that I have gathered and come up with. If you have any other solutions that have worked for you please share them below as it all helps.
The symptoms of Samsung Galaxy no sound Problem/ Issues include:
– Samsung Galaxy will ring but speaker will not work for anything else
– Samsung Galaxy no sound at all for calls, apps, music etc
– Samsung Galaxy as stuck in headphone mode
So how do we fix the Samsung smartphone sound and speaker problems?
Follow these steps and hopefully your Samsung Galaxy will be back to its prior glory.
Samsung Galaxy No Sound Step 1,
The silent/ vibrate switch is turned on, to check you can either use the drop down menu by simply sliding your finger from the top of the screen downwards. In the drop down menu you will find various options such as wi-fi, screen brightness and so on. Slide over to the button with the speaker icon and switch to loud mode.
Another way is by going into the settings > sound > volume. Once your in that setting you can adjust the volume for music, ringtones and notifications.
Samsung Galaxy No Sound Step 2,
Restart the Samsung Galaxy. Hold onto the power button on the right side if the phone for 2 seconds, a prompt will come up to turn off device, airplane mode or restart device. Press the restart option and wait for the phone to restart, hopefully this will eliminate any glitches which may have been causing the problem.
Samsung Galaxy No Sound Step 3,
Insert your headphones into the headphone jack then take them out. Continue to do this for a couple of minutes as sometimes the phone tricks its self into thinking its in headphone mode. Also by doing this step you are likely to dislodge any dust or dirt build up that also may be causing this issue.
You can also watch this video with full list of solutions and fixes!
Samsung Galaxy No Sound Step 4,
Make sure your Samsung Galaxy has the latest software update, to check go into settings > about device > software update > check for updates. Download the most recent update for your phone if there is one. Depending on your carrier and device different updates will be released at various times.
Samsung Galaxy No Sound Step 6
This step is a bit strange but a lot of these are. Similar to cleaning the headphone jack this one applies to the charging dock of the phone. If there was to be any dirt, grime or fluff in the charging dock it may be causing a bad conection which may result is charging and sound issues.
This can cause the sound to not work as the phone my think it is attached to a music dock or station. A very good way to clean the dock is to find an old toothbrush or similar tool and brush out the dock. You can try this for a few minutes in a gentle manner. It is surprising how mush dirt you fill find.
Samsung Galaxy No Sound Step 7
There has been some problems with sound due to moisture being in the phone or around the speaker. You can remove this moisture by turning the phone off, removing the battery and sim card and placing it in a container of rice for 24 hours.
Samsung Galaxy No Sound Step 8
Similar to the above step with moisture being captured in the Samsung Galaxy you can remove the residue or moisture by waving a hair dryer on low heat over the phone. This is another strange step but has been found to be very successful.
When waving the hair dryer over the phone ensure that it is on the lowest heat setting and is a fair distance from the phone to prevent it from heating to much. You only have to do this step for about a minute at a time to prevent over heating.
Samsung Galaxy No Sound Step 9
There have been many reported problems and issues arising after connection a Samsung Galaxy device to a bluetooth device. Even though the connection has been aborted there still seems to be a ghost connection which is causing problems when trying to play back sound on the device. Simply to fix this you have to turn the bluetooth off Settings > toggle off.
Samsung Galaxy No Sound Step 10
Similar to the above step, another process it to also toggle the wi-fi on and off. By doing so, you are restarting any connection between the smartphone and any wifi related speakers or devices.
Samsung Galaxy No Sound Step 11
Contact your provider or place of purchase as it may be a hardware issue and will need to be repaired or replaced. Since there can be faults with he Samsung Galaxy it may be a one off flaw and can be replaced or fixed.
Bonus Tip
Many have also stated that by deleting the apps on their phone, this has also fixed the problem. This of course can be a pain todo, so if doing, try deleting 1 app at a time and then seeing if the sound is back on.
If any of these solutions or fixes worked for you or if you tried something different please share down blew. A great place to start is in the comment sections below where there are also more tips on how uses have fixed their samsung phones.
Hannah says
None of this works for me. My audio worked fine. Now I have no audio on my phone what-so-ever no headphones and no speakers. I tried hitting it and I even tried the twist method that someone suggested. its all up to date to. Can anyone please help?
al says
Thanks, turning it off and back on worked great.
Wendi says
When I’m on a phone call, the person on the other end can’t hear me. It’s starts fine and then all of sudden it cuts off my speaker. I can hear them but they can not hear me. Sometimes it comes back and then drops again.. help needed before I throw this phone out the window.
carlos says
Me too omer. Facing to restart two or three times a day and comes up after restart and maybe a few min or a few hrs after restart and suddenly will freeze for a bit and then no sound….I plug my Bluetooth headset and that works fine for now I guess….have you found a solution?
lebhawi says
in my case step 3 works.thanks
sidhu says
My phone Samsung s6 is not getting sound out but sound is OK if headset placed
Marilyn says
My phone had no sound. I could hear it ring, but couldn’t hear anything at the either end, either incoming or outgoing. I turned it off completely. Waited about 20 seconds. Turned it back on and it’s fine!
Ezekiel Youngbo says
mine is exactly the same as yours.
Marshall says
Fixed my son’s S3 by wiping dalvik and cache – exact process depends on your bootloader, not sure about stock, but with TWRP, turn phone off, VolUp+Home+Power, Wipe->Advanced Wipe, check Dalvik Cache and Cache boxes, Slide to Wipe, Back until you get to Reboot, then Reboot System. Depending on your installed apps and phone speed, the “Android is starting…” process can take a few minutes.
Venkatesh says
Back speaker not working instead front speaker working sound is coming through front call speaker..then i restarted it works properly..
Ferngully nightmare says
Judging by the dates of these comments and when I started having issues, Verizon is behind it. Same thing in 3 phones. I guess I’ll just get a new phone like Verizon wants me to. Unlimited phone warranty is a waste.
Tatty says
Thanks I switched my Bluetooth all working lol
Bewildered says
No sound from speakers of my AT&T S5 SM-G900A (no water damage). Audio jack & phone mic & ear piece work fine. Have tried sound settings, factory reset, safe mode,cache wipe in recovery, os upgrade, pulling sim card, replaced midframe (speaker), replaced usb port, replaced midplate . Nothing seems to help. Currently phone is disassembled until I can figure out which piece of software or hardware is causing the issue.
carlos says
I have been without any damn sound since late february. Tried everything. Restarting it millions of times, cleaning the headset port blowing the dust from it. Reboot the phone to factory and so far nothing……I have to change the speaker now and wish me luck next week.
aniket says
I got the same problem too…
lisa says
I hit the back of the speaker dew times and it started working again
Nachelle says
That happened to me with my s4. I had to send in in to Samsung and pay 70$. It’s works perfect now. I tried everything though before sending and nothing worked.
Muhammad Adil says
My samsung s3 sound system is fine but the problem i m facing is that at the time of playing music on my android, the song for a while i can hear well but in the middle the voice of the song does not come clear. what to do for this.
Dude says
FIX
Guys,
I had the same issue with my S4. I tried all the above with no luck. I tried (as a last resort) clearing the cache partition in the boot screen. This worried me as I am not a techie and I was worried it would clear photos or other personal data. However I did it and it worked fine, resolved the issue and also did not wipe any personal data/photos etc.
There are plenty of documented methods to reset the cache partition so I will not post that here as I dare say there are different ways for different phones. Note that resting/clearing the ‘cache partition’ is not the same as clearing the cache memory on your phone they are two different things it seems.
Melanie Mcdean says
Ha ha banging speaker worked
Daniel says
Same for me , but i have a Samsung A3
Please can you let me know if anything turns up?
Gabriele says
The sound system on my Samsung S3 now works fine after I did your “No Sound Step 1”. Thank you.
LeoK says
Galaxy S4.
Settings / Accessibility / Stop all sounds – Cancel selection tick.
Nacho says
I have the same phone but it requires to root it first, how can I do that?
KC says
Thanks LeoK…that worked great! How did that get turned on? haha
Jeff Peters says
Did most of the stuff before I read this. Then I did the step cleaning the charging port and the sound returned. Thanks for the tip.
Pkaur says
Wow it worked, thanks for help
baks says
Is the speaker now working fine after u changed it? I have the same problem
Satish ranjan says
Hi
This is extreme worst case that i have seen in my life will never use Samsung product
I carry samsung Note 4 and the speaker is is not working very bad no proper durability of the product
i will not even use if smn gift me
i can use my phone only with headphone jack inserted in phone .
ALESSANDRA MAE BARROS says
This steps didn’t work to me also. But I have tried to sip the speaker then it works. So try it guys😉
Cathryn Bjarnesen says
Tried everything, but removing the back & pressing around the speaker worked
danny searles says
Thank you mate the ear phone trick worked for me
Lee says
Tried all these and the only thing that works is turning my phone off and back on but then it goes off again after 5 minutes or so… any help?
rao soban says
My grand prime 531 no sound
NORMAN says
Thanks so much, switching blue tooth off answered the problem. Now switched bluetooth back on. All is fine
Hazel says
My S4 was working normally two days ago. Now I can hear game sounds and phone calls but not music either thru earphones or the speaker. Tried different music apps, nothing works. Most of the above fixes I’ve tried (not rice, hairdryer, because it hasn’t been near water) and still nothing. Losing my mind. 🙁
Lacy says
My speaker works but if input it on speaker phone it doesn’t work and if I do a video call , speaker phone doesn’t work.
Elaina says
Headphone won’t turn off leaving me with no sound?? Galaxy 5
Nellis says
My Samsung s3 has no audio at all: no music plays, no ringer, not even from YouTube. I had the speaker changed and it still isn’t working, none of the steps helped.
Mitsuki says
The headphone trick worked thanks 🙂