The SoundLink line is beautiful and functional, and the reviews show it rarely malfunctions. However, what do you do when your Bose SoundLink is not charging? How do you fix your Bose SoundLink when it won’t charge?
Bose SoundLink Not Charging- How To Fix (9 TIPS)
1. Check the wall adapter
A faulty wall adapter is dangerous and frustrating. It is a fire hazard, can cause electrocution, and of course, it can stop your device from charging. Check your wall adapter on a regular basis to ensure safety and continued charging.
- First, check the prongs. Make sure they are not broken, bent, or cracked.
- Next, check the casing of the adapter. Look for cracks and punctures.
- Finally, check the USB port. Look for damaged pieces, foreign objects, and dirt.
- If you see any foreign objects, use a toothpick to gently remove it.
- Next, use compressed air to clean out any dirt or dust. Use the straw end in the USB port, push the trigger, and allow the air to remove loose dust and any other particles.
2. Check the power cord
The power cord is the part of the charger that brings the electricity from the adapter to the speaker. If the power cord is damaged it could become a fire hazard and an electrocution risk. It will also stop your device from charging.
- Start at the USB. Look for cracks, dents, breaks, and foreign objects.
- You can clean the USB out with compressed air as well.
- Now, move on to the cord itself. Go over the cord inch by inch and check for tears, dents, bends, and exposed wire.
- If you see any damage, discard the wire and use a new one.
3. Check the charging port
The charging port is an important component of your speaker. This piece can become dirty, scratched up, damaged, or broken.
- Look inside carefully with a light. Check for scratches and foreign objects.
- If you see any foreign objects, remove them with a toothpick.
- If you see dirt or foreign particles, use compressed air by putting the straw into the port and pushing the trigger button.
- If there is any damage, contact customer service.
4. Check the power source
If the power source is not secure and receiving power it cannot send any power to your speaker. Check the outlet carefully.
Look on the outside of the outlet. Make sure the frame of the outlet is not damaged. Ensure there are no cracks or breaks. Next, look at the plugs. If there are any scratches, any scorch marks, or exposed wires, do not use them.
For the best results, use a different outlet on a separate breaker altogether. If that works, then the breaker or outlet may be malfunctioning.
5. Use the “Play/Pause” trick
The “Play/Pause” trick has been recommended throughout the web by Bose customer service and is a simple fix.
- First, you plug the SoundLink in.
- Next, you simultaneously hold down the “Play” button and the “Pause” button for 15 seconds.
- BEFORE releasing the “Play” and “Pause” buttons, unplug the charger.
- Now release the buttons.
- Now plug the charger back in and turn the speaker on. This should make the speaker work and charge properly.
- If this does not work, the speaker may need an update.
6. Plug the SoundLink into a computer
Sometimes technical devices, such as Bluetooth speakers like the SoundLink, need regularly scheduled updates to continue working properly.
You can use the charging cable that came with your speaker. Instead of plugging this cable into the wall adapter you will plug it into the computer.
- Now plug the other end of the charging cable into the charging port of the SoundLink speaker.
- Once the SoundLink is plugged into the computer, you will be able to search for updates.
- Go to https://btu.bose.com/#section=start and updates for your speaker will automatically appear.
- Click on the updates and click “Apply Changes”.
- The updates should now begin automatically.
- The updates may take several minutes, but it is worth the wait.
7. Use the proper charger
The Bose SoundLink speakers come with a specific charger type. Using the wrong type of charger can damage your speaker.
Any charger that says “Fast Charger” or “Lightning charger” will force your speaker to turn off and no longer accept a charge.
The voltage is too high, and in order to preserve the hardware, the speaker will decline any further charge. You would have to hard reset the speaker to get it to begin charging correctly again.
8. Reset the speaker
Each type of SoundLink has a different method for hard resetting. Follow the directions carefully so that the device is not damaged.
- Press and hold the AUX and Volume Down buttons simultaneously. Release after 10 seconds.
Bose SoundLink Mini:
- Press the Mute button down for 10 seconds and then release it.
SoundLink Mini 2:
- Press the Power button and release it after 10 seconds.
- Press and hold the Power button until the unit turns itself off and back on again.
There are several other Bose SoundLink models and they all have different reset procedures. You can find them all here at Bose Support. Follow the directions carefully.
Resetting a speaker is not the same as a phone or computer. You will not be losing any personal data. This step may be one of the first steps you take.
9. Contact Bose
Bose has exceptional customer service. Their products usually come with good warranties, and they will often help you troubleshoot even outside of the warranty window. If you need help, please feel free to contact Bose directly. Hopefully one of these solutions fixes the Bose SoundLink Not Charging issue.
Having a portable speaker can be both convenient and provide hours of entertainment. Bose is one of the top companies that provide Bluetooth speakers and other devices. Their sound quality is usually good quality, and they have great customer service.
Call Bose at 1-800-379-2073
Text Bose at 1-508-469-5278
Visit them on the web at https://www.bose.com/en_us/contact_us.html