It is no secret that Apple’s smartphones and tablets are the best smart devices available today. These products are in a class of their own in terms of their design, operating systems, cameras, displays and audio quality.
However, even the world’s best design and body cannot protect the iPhone and iPad from charging issues. We’re going to guide you through several troubleshooting options to help you fix your no charging issue in your iPad.
iPad Pro Not Charging – How to fix (9 Tips)
1. Drain the battery
The first action to troubleshoot charging issues with any electronic device is to drain its battery down to zero. Once the battery is allowed to lose all its charging, the phone’s operating system syncs up with the battery’s percentage which is now 0.
Now, connect your charger and wait for the phone’s screen to light up. If it does – voila! You just solved your iPad not charging issue.
2. Is your Charger Working?
There are many reasons why your iPad may not be charging. The most common and intuitive troubleshooting tip is to make sure that your charger is working.
The charger you are using to charge the iPad may be the problem. If the power from your charger is fluctuating, your device’s operating system will detect the variations and consider it a safety risk. Accordingly, the operating system will stop the charger from charging your iPad to save it from any damage.
3. Try Multiple Chargers
Make sure you try multiple chargers to charge your iPad before you can logically conclude that the charger is not the problem.
Then something is wrong with the device. So, make sure that you have tried all the USB ports of your laptop to charge the device, used multiple charging cables, including the original. If after multiple attempts with multiple chargers your device is still not being charged, then we need to proceed with other tips.
Good news: Your charger may be fine. Bad News: Your Device is not. Once you figure out which part of the process is causing the iPad’s no charging issue, you can take actions to fix that issue.
4. Check the charging pin and port for dust
Unplug the cable from the charging port and take a look at the connector at the bottom of the device. If you have an iPad 3 or earlier, the port will be wider 30-pin port and if you have got an iPad Pro 2018 or later, it will be a USB-C port.
In both cases, make sure that you have cleaned the port and remove any debris or dust that may have been hindering a proper connection with the pin charger. For this, you can either use a clean paintbrush or an air can.
5. Check if your charging cable is MFi-Certified
One way to diagnose your iPad’s not charging issue is to check if your charging cable is MFi-Certified.
What are MFi-Certified cables? It is a certification by Apple that began in 2005 as a way to ensure that iPods were being charged with cables that met the compliance, compatibility, over-heating and durability tests. The MFi-certification runs on the same principals today and is a safety procedure to ensure that your devices are being managed with care.
When you go to a convenience store to get a charging cable, you are more likely to purchase a cable that is low in quality and is not MFi-Certified. Frequent use of these cables can affect connectors of your device and therefore cause the physical damage that leads to the non-charging issue.
The good news is that the recent operating systems of the Apple devices warn users with this warning: “This Accessory May Not Be Supported”. So as a user you should back off and not use these cables lest they cause permanent damage to their devices.
So if you have not been using MFi-certified cables, there is a probability that the connectors have been damaged and your next step should be to visit the Apple Store that can conduct a full diagnosis and repair your device accordingly.
6. Restart your Device
Apple advises owners of iPhones and iPads, who are facing non-charging issues, to unplug the device, then reconnect to the power source and wait for 30 minutes.
If at this your device is still struggling to be charged, Apple suggests that you restart your device while it is connected to the power source. There is a chance that you will notice an alert when you plug in your device such as ‘This accessory is not supported by this device’. In such a scenario, be assured that the issue is with the charging equipment.
7. Check for Software Glitch
Sometimes, and this is very rare, a software glitch from Apple can affect your device’s charging capabilities. Again, this is very uncommon but there is no harm in checking for this troubleshooting.
You can do so by restoring a backup of the device you made when there was no charging issue. If after restoration, the problem resolves then stop right here and enjoy. If not, then we have eliminated the probability of software glitch. Let’s move on.
8. Try a hard reset
If none of the above software troubleshooting tips have worked for you, then the final solution is to go for a hard reset. This will essentially delete all of your applications and reset your iPad Pro to default settings.
To perform the hard reset, go to Settings -> General -> Reset and then choose “Erase All Contents and Settings.” You can also press both the power button and home button while your iPad Pro is turned off to perform a hard reset.
9. Go to an Apple Store
The ultimate solution to your problem is that you go to the Apple store and apprise them about your charging issue. The Apple representative who is entertaining your complaint may ask you to repeat all of these troubleshooting techniques so bear with them. It is possible that you may have skipped a step or that you did one step incorrectly. In any case, for their satisfaction, repeat the steps.
If your device is still in warranty, then the trip to the Apple store will not cost you anything. But if the warranty has expired, then be warned that such a repair comes with a significant maintenance cost – most likely between $200 and $300 – so be flexible with your pocket.
We also recommend evaluating the cost-benefit of your trip. Recheck the price of the model on the market. If your device is old and the price for the model is lower than the cost of the repair, then maybe it is not worth it.
Your device may have a hardware or a software issue. These troubleshooting tips are designed to tackle all of this one by one. If none of this works, as an ultimate step, you should confirm an appointment at the Apple Store and get your device checked at the earliest. For more fixes, check out my homepage!