Having a smartwatch is meant to add convenience to your life. Samsung is a well-known company in the tech industry and you can usually count on their products to work well and last a long time. However, sometimes even the best products malfunction or give us trouble.
So, what do you do when your Samsung Galaxy Gear Watch is not charging? We have some tricks and tips to help you fix your Samsung Gear Watch when it just won’t charge.
Samsung Galaxy Gear Watch Not Charging- How To Fix (9 TIPS)
1. Clean the Charging Connectors
The charging connectors and pins becoming dirty can be a huge issue for charging. Sweat, water, and dead skin cell buildup can cause a thick layer of grime to build up and block the flow of electricity.
There are two primary methods.
- First, use a pencil eraser to scrub the charging pins. Try to charge the watch now.
- Next, use an isopropyl alcohol wipe and scrub the pins. Try to charge the watch now.
- You can use the same two methods to also clean the charging pins of the charging dock. It is best to clean both occasionally.
2. Hold the “Power” button down for 20 seconds
Sometimes the screen will not respond right away if left in sleep mode for too long.
- Hold down the “Power” button, located on the side of your device.
- Do not let go of the button for 20 seconds.
Once released, if the screen is still not responding, the device may need to charge more, or it may have died completely.
3. Attempt a “Hard Reset” on your watch
- First, press and hold the “Power” button to turn the watch off. DO NOT RELEASE THE BUTTON.
- Do multiple, very quick presses until the “Select a Reboot Mode” screen appears.
- Choose recovery.
- Press and hold the “Power” button until the watch shows it has started rebooting.
4. Leave the watch on the charger for a couple of hours
Sometimes we allow our device’s batteries to die completely, and we can’t charge it for a while.
- Set the Samsung Gear Watch onto the charging dock properly.
- Leave the watch on the charging dock for two hours.
- While the watch is still connected to the charger, hold down the power button to see if the screen flashes that it is charging.
- You can also see a light on the dock if the device is charging, even if the screen won’t show.
5. Ensure the charging dock is plugged in correctly and the watch is installed correctly onto the dock
The first step to properly charging your Samsung Gear Watch is to plug everything in the correct way.
First, put the USB end of the charging wire into the wall adapter or into a computer USB port. Next, Plug in the wall adapter or ensure that the computer is on and not in sleep mode.
Now you will plug the micro USB end of the wire into the charging dock. The charging port of the dock is located on the back of the dock towards the bottom center.
Finally, you will plug the Samsung Gear Watch into the charging dock by aligning the charging pins with the charging pins of the dock. These will be located on the part of the dock that is shaped like your Gear watch.
If you have it charging properly, a light will turn on under the Gear. The Gear’s screen may turn on, but if it is too drained it may take a while for the screen to be functional.
6. Ensure the wall adapter is in working order
No amount of adjusting the smartwatch on the charging base will matter if the power source is not working. For this reason, it is always recommended to test your wall adapter.
- First, find another device that uses a micro USB to charge.
- Now you will unplug the micro USB from the charging base of the Samsung Gear Watch.
- Next, plug the micro USB into the new device.
- If the new device starts charging, then you know that both the wire and the wall adapter are working.
- If the new device won’t charge either, you can now also replace the wire and try again.
If the new wire makes the new device charge, try to plug that wire into your Samsung Gear Watch charging base now to see if that one will work.
If no devices or wires will work, chances are that there is an issue with the adapter.
Find a different adapter and plug the charging dock in with that adapter.
7. Check the charging wire for damage
A damaged wire can cause several issues, the first of which being that it won’t charge your device properly. It can also lead to fire and electrocution risk.
Start with the USB end. Check inside the USB for any damage. This can include bends, breaks, cracks, or foreign objects and dust.
If that is all clear, carefully and methodically check over the wire fro any frays, cracks, cuts, or exposed areas. The entire cord should only be showing the casing. No wire should be exposed.
If that all looks clear, then check the micro USB.
Just as with the USB, ensure the micro USB has no dents, cracks, breaks, or foreign particles in it. If all is well, try the wire with a new adapter, or plug it into a different device. If there is any damage, discard the wire and use a new one.
8. Be careful to use the micro USB end the right way in the charging port
The micro USB needs to be inserted into the Samsung Gear Watch charging dock correctly. To attempt to insert the micro USB incorrectly is to risk damaging both the micro USB and the charging dock’s charging port.
- Ensure the domed side of the micro USB lines up with the domed side of the charging port.
- Double-check that the flat end of the micro USB is lined up with the flat side of the port.
- Insert the micro USB carefully. You should not need to use force to get the micro USB inserted.
9. Contact Samsung Customer Service
If all else fails, contact Samsung’s awesome customer service.