Samsung Galaxy No Sound or Speaker Problem/ Issues – How to Steps, Solutions, Fixes
If you have no sound on or your sound has suddenly stopped your Samsung Galaxy S / S2 / S3 / S4 / S5 / S6 / S6 / S7 / S8/ S9 / S10 / Note and Note Plus it can be a huge annoyance as you most probably already know.
Below you will find solutions and fixes that I have gathered and come up with. If you have any other solutions that have worked for you please share them below as it all helps.
The symptoms of Samsung Galaxy no sound Problem/ Issues include:
– Samsung Galaxy will ring but speaker will not work for anything else
– Samsung Galaxy no sound at all for calls, apps, music etc
– Samsung Galaxy as stuck in headphone mode
So how do we fix the Samsung smartphone sound and speaker problems?
Follow these steps and hopefully your Samsung Galaxy will be back to its prior glory.
Samsung Galaxy No Sound Step 1,
The silent/ vibrate switch is turned on, to check you can either use the drop down menu by simply sliding your finger from the top of the screen downwards. In the drop down menu you will find various options such as wi-fi, screen brightness and so on. Slide over to the button with the speaker icon and switch to loud mode.
Another way is by going into the settings > sound > volume. Once your in that setting you can adjust the volume for music, ringtones and notifications.
Samsung Galaxy No Sound Step 2,
Restart the Samsung Galaxy. Hold onto the power button on the right side if the phone for 2 seconds, a prompt will come up to turn off device, airplane mode or restart device. Press the restart option and wait for the phone to restart, hopefully this will eliminate any glitches which may have been causing the problem.
Samsung Galaxy No Sound Step 3,
Insert your headphones into the headphone jack then take them out. Continue to do this for a couple of minutes as sometimes the phone tricks its self into thinking its in headphone mode. Also by doing this step you are likely to dislodge any dust or dirt build up that also may be causing this issue.
You can also watch this video with full list of solutions and fixes!
Samsung Galaxy No Sound Step 4,
Make sure your Samsung Galaxy has the latest software update, to check go into settings > about device > software update > check for updates. Download the most recent update for your phone if there is one. Depending on your carrier and device different updates will be released at various times.
Samsung Galaxy No Sound Step 6
This step is a bit strange but a lot of these are. Similar to cleaning the headphone jack this one applies to the charging dock of the phone. If there was to be any dirt, grime or fluff in the charging dock it may be causing a bad conection which may result is charging and sound issues.
This can cause the sound to not work as the phone my think it is attached to a music dock or station. A very good way to clean the dock is to find an old toothbrush or similar tool and brush out the dock. You can try this for a few minutes in a gentle manner. It is surprising how mush dirt you fill find.
Samsung Galaxy No Sound Step 7
There has been some problems with sound due to moisture being in the phone or around the speaker. You can remove this moisture by turning the phone off, removing the battery and sim card and placing it in a container of rice for 24 hours.
Samsung Galaxy No Sound Step 8
Similar to the above step with moisture being captured in the Samsung Galaxy you can remove the residue or moisture by waving a hair dryer on low heat over the phone. This is another strange step but has been found to be very successful.
When waving the hair dryer over the phone ensure that it is on the lowest heat setting and is a fair distance from the phone to prevent it from heating to much. You only have to do this step for about a minute at a time to prevent over heating.
Samsung Galaxy No Sound Step 9
There have been many reported problems and issues arising after connection a Samsung Galaxy device to a bluetooth device. Even though the connection has been aborted there still seems to be a ghost connection which is causing problems when trying to play back sound on the device. Simply to fix this you have to turn the bluetooth off Settings > toggle off.
Samsung Galaxy No Sound Step 10
Similar to the above step, another process it to also toggle the wi-fi on and off. By doing so, you are restarting any connection between the smartphone and any wifi related speakers or devices.
Samsung Galaxy No Sound Step 11
Contact your provider or place of purchase as it may be a hardware issue and will need to be repaired or replaced. Since there can be faults with he Samsung Galaxy it may be a one off flaw and can be replaced or fixed.
Bonus Tip
Many have also stated that by deleting the apps on their phone, this has also fixed the problem. This of course can be a pain todo, so if doing, try deleting 1 app at a time and then seeing if the sound is back on.
If any of these solutions or fixes worked for you or if you tried something different please share down blew. A great place to start is in the comment sections below where there are also more tips on how uses have fixed their samsung phones.
Chaithanya says
really am very much surprised with this. speaker was not working at all suddenly. then I opened this article I was laughing as u r asking me to toggle bluetooth. but when I just did it. Boom! Sound came back. Lol. Thanks!!! but how n why???? am still wondering!
Julie says
My sound works except when plugging my note5 from my headphone jack to my cars jack. The music sound doesnt play. I’ve turned buttons on and off and some how it will play it sometimes but only on rare occurances. Anyone have this problem? Fix?julesatlanta@comcast.net
Piana says
squeezing around the speaker area worked for my samsung j1 mini 😀 thanks guys
Praveena says
No sound. no ring tone. cannot hear the receiver when calling …no sound at all. Samsung galaxy note 5model SM – N 9200
kayla says
My volume went out while listening to music. I cannot hear my phone ring or any kind of media such as YouTube music snapchat or any kind of videos. It will not ring. I can hear the other person perfectly and they can hear me. I have tried almost everything and still no resolution. Anymore ideas?
Ali says
Interesting toggling bluetooth fixed this problem for me, I am confused lol.
Lisa says
Could also be that TTY function is accidentally turned on, which was my problem. Now speakerphone and headset work again!
Darren says
Same!!!! Feel rather silly but heyes it worked.
Sahara says
All my sounds work except the message sounds I got nothing .sigh just got the Samsung Galaxy s7 edge on 9/17/16
This sucks
Gene says
Thanks be to God, it works in me too, bluetooth only then the media sound works. Thanks to the tips. God bless you all😊
Jincy says
My samsung E7 speaker working with full vol only….
NAUSHEEN says
It worked with bluetooth toggle. But again not working
Martin says
Yeah! Did the same for my S4. Squeezed. Now sound is back. Speaker was dead.
Maru says
No sound and the video play a little but it will stuck i can hear the calls pls help phone is s4
Russcossack says
I did all the steps above but didn’t work on my Galaxy J1 mini, but when I accidentally dropped it down the floor the sound worked.
No sound says
Dude how am I supposed to watch the video if I have no sound and the headphone jack as well😤😤😤😠😠😠😠😠
Challa says
Note 5 speaker not work
azlin says
no sound . no ringtone. no notification. samsung s3 mini
Armaan Shiraz says
The repeat earphone jack trick worked. Thanks so much!
Jay Riesch says
New S5. Worked fine, then put on a case and glass front and now no ring or talk sound–people can hear me but dead on my end.
Jahan zeb says
I am using samsung alpha during listening music suddenly volume become decrease…
Baati Dennis says
I have no any mediamond sound,no ringing tone,cannot hear calls.
Katherine Alderson says
phone had randomly turned just the sound for media off! In your settings menu theres an option to adjust sounds individually.. these phones are random getting fed up with Samsung TBH
Massimiliano says
Note 3, suddenly no sound, nor input neither output. Tried formatting and 3 new Roms, but nothing. Think is an hardware failure, sound controller and so on
Claire says
None of the above worked for me so I took my sim card out and then replaced it Hey Presto SOUND!!!
Aishwaryahj says
It worked for me as well. Even my phone speaker was not working and I tried pressing speaker. It worked for me
Branka Marinkovic-Forte says
Thank you! The bluetooth was causing the problem with my S4. I wouldn’t have thought of this. It never caused issues in the past.
Akkshey says
Samsung galaxy s2 speaker not working please help
Kp says
I tried everything and nothing worked. I hit the phone and that worked. Not sure for how long though lol.
Jane Kidd says
Step 2worked for my S4 mini Thanks!
Jessica says
Haha I tried the pressing hard on the speaker and IT WORKED! thank you for the suggestions 🙂
Balahari sharma says
My samsung galaxy s7 edge has the problem of hearing incoming calls as well as outgoing calls.nothing is heard.dont know what has happened tried these solutions didntwok
dave says
the headphones thing worked for me, my sound went really low but i remembered using headphones in car recently, and it went low pretty much after that. But hey thank you for the advice
Pedro Amaral says
Tried most of the ideas here, but the one that worked for me actually was the only which made sense in my case (stopped sounding after hitting the floor a bit hard).
Thanks guys.
Pedro Amaral says
Pressing the speaker!
Syazanne says
This really work on my phone!!! Thanks for the idea!!!!
Mustafa saidam says
Nothing working from these step but i try to install app soundabout from stor and he work succefully by correcting the out put mode
Hanene Lahiani says
I use a Samsung j3. The problem with my phone is that sound disappears when a call is more than 3mins long. I can hear my interlocutor but s/he doesn’t hear me. I have to stop the call and dial again. Then the sound is OK for 2 mins and it gets lost again. How can I fix it?
Tim says
I lose sound intermittently on my S7. It turns out my otter box case was the cause.
Moe says
My phone is Samsung Galaxy A3. Recently I hav been having trouble with the call function. I can hear the person I m calling but the person cannot hear my voice. What should I do?