Is your Samsung phone not ringing and it’s driving you crazy? Or what about the phone will vibrate but no sound will come out? Well, this is the place to be.
In this guide I have rounded up 9 tips on how to fix the Samsung phone not ringing problem which can all be done yourself.
This guide also applies to almost every model of Samsung smartphones from the Samsung Galaxy to the Samsung Note, and everything in between.
You’ll also find this tutorial is arranged by the most successful fixes to the least. Hope it helps!
Samsung Phone Not Ringing – How To Fix (9 TIPS)
1. Ensure Volume Is Turned Up & Silent Mode OFF
Ok, so this is a super obvious fix, but sometimes the most obvious fixes are the ones we typically miss.
Firstly press the volume up button to ensure the sound is turned up. From there, you can then slide down from the top of the screen to access the control centre. Once in there, ensure silent mode is deactivated by tapping on the speaker icon.
You can also check all sounds are on by going into Settings > Volume and turn on sounds for ringtones, messages, apps and games.
2. Restart Your Samsung Phone
Many times when the ringing issue arises, it’s due to the Samsung phone encountering a temporary software glitch. Just like when using a PC, it is best to restart the device to try and erase any bugs.
Todo this on a Samsung phone, simply press the volume down button and the power button together at the same time for 15-20 seconds.
If done correctly, you should see a Samsung/ Android logo followed by the device restarting.
As a bonus step, some users have also said that removing the battery (if possible) after shutting down a Samsung phone also works quite well.
3. Turn Off Bluetooth
Another great fix is to turn off your bluetooth as an external speaker or headphones may still be connected. This might cause the ringing sound to go via headphones as opposed to the built in speaker.
Also in some cases, even if a bluetooth device is not connected, there still may be a residual connection resulting in a temporary glitch.
To turn off bluetooth, simply slide down from the top of the screen to disable. You can also access this functionality by going to Settings > Bluetooth > Turn Off.
There have also been reports that toggling the bluetooth on and off multiple times also may help.
4. Insert & Pull Out Headphones
This is a bit of a weird trick, but it surprisingly has quite a lot of success. What you want todo is insert your headphones via the headphone jack and then quickly pull them out.
Repeat this 10-15 times as sometimes the phone is tricked into thinking the sound is still connected to external headphones.
5. Ensure “Do Not Disturb” Is Turned Off
Without you even knowing, you may have accidentally enabled “Do Not Disturb” mode which can stop all connectivity from the phone ringing, notifications and heaps more.
To turn this off, you can slide down from the top of the screen and look for the ⛔️ icon which you can then disable.
You can also access this by going to Settings > Sounds and Notifications > Do Not Disturb > Toggle off.
6. Restart In Safe Mode
If this Samsung phone not ringing issue persists, you can do a “Safe Mode” restart which will run the essential operating system of Android without most third party apps.
This is done as sometimes an app might be the case of the sound/ ringing problem on your smartphone.
Todo a safe mode restart, first shut down your Samsung phone per usual by pressing the power button for 5-10 seconds till the device shutsdown.
Once the phone is off, then restart the Samsung phone in safe mode by pressing the volume down and power button together until the device turns on. You’ll then be prompted to enable “Safe Mode”.
If this fixes your device, it may an app to blame. You can then go through and delete your apps 1 by 1 to find the problematic app.
7. Clear Cache On Phone
Another great fix to try is by wiping the cache of your Samsung phone. This is done as sometimes the cached data can become corrupted resulting in a temporary glitch.
To clear cache, power the phone off as per usual. From there, then press the volume up, Bixby button and power button together until an Android or Samsung logo appears, you can now release the keys.
Once done, a “installing system update” will appear for around 45 seconds. Now press “wipe cache partition” after it appears. From there, you will then be asked to “reboot system” which will restart the device and clear the cache.
8. Ensure “Aeroplane Mode” Is Disabled
Much like step 5, you want to ensure that you haven’t accidentally enabled “Aeroplane Mode” which will block all calls causing your Samsung phone not to ring.
To make sure it is turned off, you can slide down from the top of the screen and disable flight mode. You can also access this option in Settings > Flight Mode > Toggle off.
9. Check MyVoice Settings
Another Samsung phone not ringing fix that I found was to ensure that the “MyVoice” settings aren’t checked which prevents any ringtones.
You can turn this off by going to Settings > All Settings > MyVoice > Scroll down and check “No Caller ID Reader & Voice Control”.
While this fix is more more older Samsung models, it still works like a charm.
10. Press The Speaker Back Into Place
For another fix, you can actually press firmly around the speaker of your Samsung phone. This is done as sometimes the speaker actually gets discounted resulting in a phone not to ring.
This will hopefully reconnect the phones speaker.
11. Check Your Speaker
As a last resort, it may be worth inspecting the speaker grill on your Samsung phone to ensure there are no blockages as the speaker can become full of dirt. You can easily clean this with a toothpick or even toothbrush. For more steps, you can my other guide here.