Samsung Galaxy No Sound or Speaker Problem/ Issues – How to Steps, Solutions, Fixes
If you have no sound on or your sound has suddenly stopped your Samsung Galaxy S / S2 / S3 / S4 / S5 / S6 / S6 / S7 / S8/ S9 / S10 / Note and Note Plus it can be a huge annoyance as you most probably already know.
Below you will find solutions and fixes that I have gathered and come up with. If you have any other solutions that have worked for you please share them below as it all helps.
The symptoms of Samsung Galaxy no sound Problem/ Issues include:
– Samsung Galaxy will ring but speaker will not work for anything else
– Samsung Galaxy no sound at all for calls, apps, music etc
– Samsung Galaxy as stuck in headphone mode
So how do we fix the Samsung smartphone sound and speaker problems?
Follow these steps and hopefully your Samsung Galaxy will be back to its prior glory.
Samsung Galaxy No Sound Step 1,
The silent/ vibrate switch is turned on, to check you can either use the drop down menu by simply sliding your finger from the top of the screen downwards. In the drop down menu you will find various options such as wi-fi, screen brightness and so on. Slide over to the button with the speaker icon and switch to loud mode.
Another way is by going into the settings > sound > volume. Once your in that setting you can adjust the volume for music, ringtones and notifications.
Samsung Galaxy No Sound Step 2,
Restart the Samsung Galaxy. Hold onto the power button on the right side if the phone for 2 seconds, a prompt will come up to turn off device, airplane mode or restart device. Press the restart option and wait for the phone to restart, hopefully this will eliminate any glitches which may have been causing the problem.
Samsung Galaxy No Sound Step 3,
Insert your headphones into the headphone jack then take them out. Continue to do this for a couple of minutes as sometimes the phone tricks its self into thinking its in headphone mode. Also by doing this step you are likely to dislodge any dust or dirt build up that also may be causing this issue.
You can also watch this video with full list of solutions and fixes!
Samsung Galaxy No Sound Step 4,
Make sure your Samsung Galaxy has the latest software update, to check go into settings > about device > software update > check for updates. Download the most recent update for your phone if there is one. Depending on your carrier and device different updates will be released at various times.
Samsung Galaxy No Sound Step 6
This step is a bit strange but a lot of these are. Similar to cleaning the headphone jack this one applies to the charging dock of the phone. If there was to be any dirt, grime or fluff in the charging dock it may be causing a bad conection which may result is charging and sound issues.
This can cause the sound to not work as the phone my think it is attached to a music dock or station. A very good way to clean the dock is to find an old toothbrush or similar tool and brush out the dock. You can try this for a few minutes in a gentle manner. It is surprising how mush dirt you fill find.
Samsung Galaxy No Sound Step 7
There has been some problems with sound due to moisture being in the phone or around the speaker. You can remove this moisture by turning the phone off, removing the battery and sim card and placing it in a container of rice for 24 hours.
Samsung Galaxy No Sound Step 8
Similar to the above step with moisture being captured in the Samsung Galaxy you can remove the residue or moisture by waving a hair dryer on low heat over the phone. This is another strange step but has been found to be very successful.
When waving the hair dryer over the phone ensure that it is on the lowest heat setting and is a fair distance from the phone to prevent it from heating to much. You only have to do this step for about a minute at a time to prevent over heating.
Samsung Galaxy No Sound Step 9
There have been many reported problems and issues arising after connection a Samsung Galaxy device to a bluetooth device. Even though the connection has been aborted there still seems to be a ghost connection which is causing problems when trying to play back sound on the device. Simply to fix this you have to turn the bluetooth off Settings > toggle off.
Samsung Galaxy No Sound Step 10
Similar to the above step, another process it to also toggle the wi-fi on and off. By doing so, you are restarting any connection between the smartphone and any wifi related speakers or devices.
Samsung Galaxy No Sound Step 11
Contact your provider or place of purchase as it may be a hardware issue and will need to be repaired or replaced. Since there can be faults with he Samsung Galaxy it may be a one off flaw and can be replaced or fixed.
Bonus Tip
Many have also stated that by deleting the apps on their phone, this has also fixed the problem. This of course can be a pain todo, so if doing, try deleting 1 app at a time and then seeing if the sound is back on.
If any of these solutions or fixes worked for you or if you tried something different please share down blew. A great place to start is in the comment sections below where there are also more tips on how uses have fixed their samsung phones.
Shah Faisal Islam says
As for my phone I use system repair for android app prior to using any media so it always fixes the media volume for me 🙂
Nat says
I fear the worst. I was worrying that the speaker is broken or something and I freaked out, then restarting it does the trick! Thanks
Jyoti says
Fabulous, drier idea really worked. I took my sim card n memory card off n blowed drier for 2 minutes n sound came back. Thank you so much.
Daddy'slittlemonter says
I had the same problem with no sound coming from my daughters Galaxy tablet after she had dropped it on our kitchen floor. I read everything and tried everything and none of these ideas would work for me. I finally saw a video of a guy replacing a speaker in the tablet and decided that the connection was broken. I hit the back hard with my fingers where the speaker is located and some sound came out. Long story short, the screen in a corner had slightly, like wouldn’t notice unless someone showed you, had came out. I pushed on it and it snapped in and instantly started working. Hopefully this helps someone in the future.
Liv says
Thank you so much! Headphone trick worked for me. I was so afraid that I broke the sound!
Rinawm says
I bought new Samsung A10 2day ago…. just few hours ago i watch youtube videos and charge my phone with Sony Powerbank … suddenly my Samsung A10 restart… and no more sound coming out from the speaker… help plis…
And the day i buy Samsung A10…i Insert Airtel n Voda Simcard.. only Vodaphone is working.. the shopkeeper ask me to get new Airtel Simcard and insert it….so i bought new Airtel sim card… only after that My Samsung A10 read Airtel Simcard
jean says
Thanks! Mine worked when I used the toothbrush on the dock. I was amazed!
Allan Burt says
My sound on A3 went off, restarting the phone was all it took to come back on so try first it is probably the easiest thing to start with….. all good advise though thanks….
GKaur says
For Samsung Note 9, I was not able to hear anything on incoming calls and no one was able to hear me on outgoing calls without earphones. YouTube videos also didn’t have any sound without earphones, so tried following which fixed youtube and incoming/outgoing call sound issue:
Go to Settings–>Sound and Viberation–>Advanced sound settings–>Separate app sound.
In this, turn ON the switch at the top. this will open up option to choose an app to play its sound on a different device.
i just selected you tube (as youtube video was also not having any sound without earphone/headphone) and it give further option to choose audio device, which i selected as “phone”.
Basheer Vp says
Thank you for useful information .I got back audio
Veena Anantha says
Thanku so much the restart trick worked.please help with the voice breaking problem when on call .Thanks in advance.
Kanan says
Sometimes due to a hit or drop of device, the device might get loose from front .. by pressing firmly on front screen down all over the surface repeatedly … solved my problem! (a slight tick sound might be heard on the spot that got loose). This happened with me twice and worked by applying slight pressure on screen until loose is gone.
Yakovenko Maxime says
I tried everything but none of them worked. Then I just turned off my phone and 2-3 minutes later, I turned it on and the sound just came back.
Bryan James says
Same soumd issue on my J6…simply removed my SIM cards and used the brush trick to clean d openings and also d speaker opening …Rebooted it and that settled it.
Vivi says
Hey . Thank you so much! Headphone trick worked for me!! Thanks again for the infos.
Sharad says
None of the above worked. Then I did recovery boot by pressing Vol up + Home + Power. I deleted system Cache and VIOLA. Sound is BACK.
Um Haya says
The hair dryer idea worked for me. THANKS! 😊
Ravi says
A recently installed app removal re-instated the sound on my Note 5 phone. FYI that app was IMO.
Nikesh Thenge says
I have read your instruction but I didn’t get solution on my Samsung m30s phone. When I restart my phone media sounds is back but reptly the same thing happens. What should i o
Topi Simula says
If you have no sound on or your sound has suddenly stopped your Samsung Galaxy S / S2 / S3 / S4 / S5 / S6 / S6 / S7 / S8/ S9 / S10 / Note and Note Plus it can be a huge annoyance as you most probably already know.
Let’s start that Your Software is not working. Who ever made this for You did not make a really good work?
Maybe get a better coder, maybe get one that can really have this done?
Gouse Mohamad Nawaz says
Clicked on Airoplane Mode, turned off the phone for 5 minutes. Once the phone was on sound came back
Nickey T Riley says
I just turned Wi-Fi off & back on & sound came back immediately