There have been several reports and issues that are popping up with sound and speaker problems on the HTC One, HTC One XL and HTC Desire and other HTC devices.
With any smartphone device there will be sound issues no matter what device you own. Some issues that you may be encountering include no sound with headphones speaker, YouTube, games and the music player.
Thankfully the fixes are pretty similar across the board, below are some simple and tested steps and fixes that may resolve the no sound and speaker issue.
Sound and Speaker not working on HTC Phones – How To Fix
1. Take Off Silent Mode
This one is pretty simple but make sure the silent mode isn’t on and the sound is turned up, I know that I have been guilty of that a few times.
2. Insert Then Remove Hdadphones
This solution seems to be quite successful across the board, so what you want to do is insert your headphones into the headphone jack and then pull them back out.
You want to repeat this for about 30 seconds. This is done as sometimes the phone thinks it is in headphone mode and this should eliminate the glitch.
3. Clean Headphone Jack & Charging Port
Similar to the above step you want to clean the headphone jack with a cotton wool bud or a toothbrush, this should remove any dust or grime that has accumulated in there.
So if there was a good amount of dirt it may be blocking that connectors resulting in a bad connection.
4. Restart HTC Phone
Also there may be a glitch within the device itself so try a restart by going into the settings app.
5. Disable Beats Audio
Another step that seems to be quite successful is going into settings and turning off and on or disabling the beats audio.
If any of these steps or solutions have fixed your no sound or speaker issue then please share what did as it really does help. Thanks!
nico says
Disabled some t-mob bloatware and live wallpaper,teeter,amazon,dropbox for HTC sense.have not had no issue since.
nico says
Disabled some t-mob bloatware and live wallpaper,teeter,amazon,dropbox for HTC one sense.have not had no issue since.
Anon says
None of that worked and it’s both of my speakers that aren’t working. I’m starting to have trouble talking when someone calls me
George Doolin says
step four worked for me
srinivasan says
Hi
My HTC 626 mobile phone is not working in loudspeaker how this solves? plz tell me
Sunshine says
Step 4, shutting it down and Restart worked!
jhoy says
my htc sometimes no sound the audio and unable to process the video. please help?
Mst says
Step 2 worked for me.
Thanks a bunch!!
tobias says
I do reset my phone it is when the sound lost.
ritesh says
Same. On my phone..please help new
sherman says
None worked for me need help
Brendon says
Do you have it auto connecting to any Bluetooth devices like a soundbar? Mine connects to a Philips soundbar and no sound comes from the speakers until Bluetooth is switched off.
sherman says
No I can’t watch YouTube or play my music
NTMan says
I use a streamer for hearing Aids, it uses Bluetooth and allows me to talk when phone is in my pocket, turned streamer off, and now sound on phone speakers.
Mohammad Muneeb says
soup fell on my HTC one m9 and after that my phone stuck on handsfree mode I’ve tried allot with that plugging and unplugging headphones but it still not working
waqar qaisar says
only music player of my HTC M8d has no sound. i have installed other music aaps but same issue, playing but no sound. otherwise music in setting or videos sounds are good… any solution
mark says
Had screen replaced, now I can’t hear the caller unless I put on loud speaker 🙁
mark says
That was. For the desire 626
Alfredas Juska says
WOWOWOWOWOW @@@@@ its OMG it works .i was looking hours and days for this to happen.broke down 1 htc trying to fix one headphone sound error. and its finally worked
connect and reconnect for 30 seconds till it works
@@@@@@@@@@@@@@@@@@@@@
blazinskull says
my htc desire 816 was can connect to bluetooth headset but when i play music the audio still comes from the phone. what should i do? the headset has was working. i also tried other headset but problem still occur (i cant watch porn silently! pls help)
Tinny says
Tried turning off my HTC Desire 620 and turning back on but didn’t help with loss of speaker, also all videos were playing slow motion.
Looked at your tips and ‘Restart’ worked on both problems, thanks 👍
Nick says
No sound an unable to process videos or make calls please help me out
PRADEEP BHATI says
If it doesn’t work for calls or music it may be a hardware fault. A simple test, though a bit of a pain, would be to back everything up and do a factory reset, then try it again before restoring anything. If it still doesn’t work after that I would suspect something had broken and send it for repair.
Morton Guyot says
Use a Toothbrush and clean the speaker holes and microphone holes that may have been blocked by dust. My Phone now works perfectly.